Insurance Account Representative

Agent Staff - Insurance Account Representative

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Agent Staff.

Must be able to make the commute to our Goodyear, AZ office location. This is an in-office position.

We seek an energetic professional interested in helping our business grow through remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career.

Position Overview: Agent Staff - Insurance Account Representative.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customer requests.
• Provide prompt, accurate, and friendly customer service.
• Handle all incoming phone calls for the insurance office.
• Monitor and respond to incoming customer text messages.
• Monitor voicemail messages.
• Email/text late pay and cancellation warnings. Additionally, take payments from customers for their insurance policies.
• Greet customers who visit the office in person.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Present a cheerful disposition to customers who call or visit the office.
• Process insurance service transactions for customers.
• Provide quotes for new customers.
• Pivot to other lines of business (life and health).

As an Agent Staff, you will receive...

• Salary
• Annual group bonus and individual monthly bonus
• Paid time off of 3 weeks per year (vacation/sick days)
• This position does not offer group health insurance or retirement benefits.

Requirements

• Excellent interpersonal skills
• An outgoing personality
• Excellent phone voice
• Excellent communication skills - written, verbal, and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a small team environment
• Ability to multi-task
• Be reliable to work the assigned schedule with minimum interruptions
• Already have, or be willing to obtain, your property/casualty & life/health insurance licenses within the first 90 days of employment (all fees covered by the agency).

If you are motivated to succeed and can see yourself in this role, please respond directly to this post. If you are selected, we will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.