Public Safety Communications Officer

Join our Team at Portland Community College Please Note: PCC currently limits employment to individuals residing in Oregon and Washington. Employment offers are contingent upon the ability to establish residence in Oregon or Washington. Portland Community College will also ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team at View email address on click.appcast.io. Portland Community College is the largest post-secondary institution in Oregon and 19th largest in the nation, serving approximately 80,000 full- and part-time students. With four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area, our unique role is to make high-quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community. What You'll Do and Who We Are Looking For Under the direction of Public Safety management, performs a variety of duties following established guidelines which promote the safety and well-being of the college community. Primary accountabilities include dispatching all radio calls; receiving and responding to incoming telephone and radio communications; determining the nature of calls and deploying the appropriate emergency and non-emergency personnel and equipment; providing direction and guidance to callers reporting police, fire or medical emergencies and other incidents; access control; and monitoring video surveillance. Classification Description: Minimum Qualifications: High school diploma or equivalent. One year of dispatching experience or one year of experience working in a customer service oriented position (completion of job related certification program may substitute for the experience). Upon hire must be able to complete certification requirements for LEDS/NCIC. Must complete dispatcher training at the Department of Public Safety Standards and Training within first year of employment. Must be able to pass both a personal and criminal history background investigation. Must not have been convicted of a felony crime or any crime for which a maximum term of imprisonment of more than one year may be imposed. Must not have been convicted of any law violations involving the unlawful use, possession, delivery, or manufacture of a controlled substance, narcotic, or dangerous drug. Must pass a hearing and vision evaluation to ensure the essential functions of the job can be performed effectively. Success Criteria: these qualifications, skills and abilities are critical for success in this position. Throughout the screening process, you will be evaluated based on the demonstration of these qualifications. Must have the ability to speak clearly to be understood over radio dispatch. Must have good coping and recovery skills and abilities for dealing with a stressful work environment. Must have the ability to write clearly. Must have the ability to quickly analyze complex situations and exercise critical thinking to produce favorable outcomes that mitigate risk and contribute to community safety. Why You'll Love Working Here The PCC district encompasses a 1,500-square-mile area in northwest Oregon and offers two-year degrees, one-year certificate programs, short-term training, alternative education, pre-college courses and life-long learning. As part of our College community, you’ll enjoy: A collaborative and inspiring campus community Opportunities for learning and professional development Portland Community College embraces equity and inclusion as a priority. We are committed to building a community with a variety of backgrounds, skills, views, and life experiences. The more we value equity and inclusion, the more we will add value to the work we do and how we serve our students, engage with each other, and the Oregon Community that we serve. Creating a culture that honors equity and inclusion is our objective and the smart path forward. Position Grade Classified 18 (A) Employment Type Full time Total Rewards Package / What We Offer There is never a dull moment at PCC. We offer more than just a competitive salary. When you join our team at PCC you'll also enjoy: Comprehensive benefit package Oregon PERS contribution Tax deferred annuity program and a deferred compensation program Tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions Free access to the sport centers / campus gymnasiums, performing arts, and cultural events Paid Leave (Pro-rated by FTE for Part-Time Employees) reference Classified Agreement Starts at 8 hours of vacation leave per month (additional vacation hours with years of service) 1 day of sick leave per month 12 paid holidays PCC Winter Break (when College is Closed) 24 hours of personal leave per year More detailed information on the benefits plans, who is eligible, and how to enroll or make changes can be found at pcc.edu/hr/benefits . Please email View email address on click.appcast.io if you have any questions. How We Determine Initial Salary Placement The first two steps of the range are: $54,908 to $56,555 per year. Higher salary placement may be available based on qualifications, experience and internal equity. Oregon Veterans' Preference in Public Employment Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation: Veterans: DD214 Disabled Veterans: DD214 and Letter from the Department of VA Notice of the Availability of the Annual Security Report Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College’s (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices. PCC Employment Offers are Contingent Upon the Successful Completion of a Criminal Background Check Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees. Contact PCC at View email address on click.appcast.io if you have questions #J-18808-Ljbffr The Chronicle Of Higher Education, Inc.