Cloud Architect

Job Responsibilities

Who we are:

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR's success—by collecting 95% of South Carolina's general fund, our team serves with purpose and impacts the success of our community.

Learn more about why you should join our team at dor.sc.gov/careers.

We are looking for teammates who are:

• Experienced in designing and implementing enterprise infrastructure architecture on premise and in the cloud
• Knowledgeable in multi-tier systems, enterprise applications, cloud platforms, and data management technologies
• Strategic thinkers who evaluate emerging technologies and recommend scalable solutions
• Collaborative technical leaders who work effectively with staff, stakeholders, and vendors

What you will do:

You will serve as an expert cloud architecture resource on the Infrastructure Hardware team, designing and providing production support for software, hardware, and cloud systems that support the agency's strategic business initiatives.

Primary job duties include:

• Providing technical management for network components to include installations, updates, configurations, and troubleshooting of firewalls, routers, switches, load balancers, wireless, servers, storage, and cloud infrastructure
• Providing architectural expertise and direction
• Supplementing support and maintenance functions with a focus on infrastructure and cloud technology design
• Determining feasibility, cost, equipment needs, and time constraints/allocations for assigned projects
• Making design recommendations for the entire network and creating detailed Visio diagrams
• Providing knowledge transfer and training on supported systems to ensure business continuity
• Developing compliance documentation for the network
• Assisting network analysts in classifying information assets based on the data classification schema
• Monitoring the status and effectiveness of controls and providing reports
• Assisting auditors and security staff in reviewing network systems or processes to identify compliance related vulnerabilities
• Participating in scan remediation, on-site reviews, penetration testing, and checking controls of network components
• Analyzing network efficiency
• Diagnoses and correcting network problems and monitoring and reporting on network traffic, usage, and performance
• Researching new technologies with an emphasis on security and providing guidance leading to solutions with our strategic initiatives

Minimum and Additional Requirements

Either:

• A bachelor's degree in information technology or a related field and experience in business administration, computer science, mathematics, engineering, management information science, networking-telecommunications, and/or data processing in either an on-premises, cloud-based, or hybrid environment OR
• Relevant experience may be substituted for the bachelor's degree on a year-for-year basis OR
• Relevant experience or education may be substituted on a year-for-year basis with an approved equivalence by the Division of State Human Resources (DSHR)

Academic degrees must be from an accredited institution of higher learning.

Additional Requirements:

• Ability to lift 40 lbs.
• Valid driver's license
• Travel: This position requires the ability to travel to provide support for SCDOR district offices or data centers. This may include some overnight travel
• On-Call: This position participates in a shared on-call rotation to provide 24/7 support as needed

Preferred Qualifications

• At least three years of experience in cloud infrastructure design and implementation
• Advanced experience in designing and implementing enterprise level infrastructure on premise
• Experience with PCI, NIST, DISA STIG, IRS Pub1075 security implementations and audits.
• Expert understanding and experience with LAN, VPN, OTV, WAN, NTP, TACACS, DHCP, DNS, and TCP/IP.
• Experience with VoIP, Change Management and Disaster Recovery.

Additional Comments

• EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.
• Hours: Flexible hours may be available from 7:00 a.m. – 6:00 p.m., Monday – Friday (37.5 hours per week). This position participates in a shared on-call rotation to provide 24/7 support as needed.
• Telework schedule: This position may be eligible to work remotely up to two days per week after one year of employment with SCDOR.

Ready to apply?

• Apply online and complete the application fully, including all current and previous work history and education.
• You may submit a resume, but it will not be considered as a substitute for completing the entire application.
• Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire).
• Candidates selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check, which includes fingerprinting.