LensCrafters - Assistant Manager

Requisition ID 933404 Store # 005626 LensCrafters Position Full‑Time Company Overview LensCrafters is a place for visionaries. We have a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight, because quality care helps us see the joy in life, and learning from the best makes us all better. Our legacy of highest optical standards helps us innovate the future in optical care. At LensCrafters we want every person who enters our doors to feel our passion for care, and we’re committed to taking care of you so you can bring the best quality experience to our patients and customers. General Function The Assistant Manager acts as a leader in the absence of, or in support of, the Store Manager and behaves as a business owner within the marketplace & LensCrafters organization. The Assistant Manager represents LensCrafters as the premier destination for all vision needs within the community and delivers key performance metrics. Major Duties & Responsibilities Deliver quality & improvement to exceed all key performance indicators (KPIs). KPI includes Comp Sales, % Sales to Plan; Conversion & Customer Count; Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives. Show strong understanding of retail business translating to positive sales, business results & understanding the market & competitors. Support store business plans to maximize sales & profit. Partner with store manager to lead & develop the team. Deliver clear, constructive, timely feedback and partner with Store Manager on development. Execute visual directives & maintain store appearance. Maintain positive working relationship with doctors. Promote team compliance to all policies. Perform administrative duties. Work a flexible schedule, including nights & weekends. Basic Qualifications High School graduate or equivalent. 1+ year(s) management/supervisory experience with direct reports. Knowledge of retail operations, processes & policies. Strong basic math skills. Familiarity with cash register, computers & calculators. Strong command of the English language for all written correspondence & oral communication. Strong communicator & listener. Demonstrated high level of selling skills. Proven ability to problem solve. Preferred Qualifications College degree or equivalent. Previous experience in leadership position within retail & customer service industry. Knowledge of basic optics. Knowledge of current store merchandise. State licensure (if applicable) &/or ABO Certification in non‑licensed states. Brand Final Inspector Certification. Brand Quality, Fitting & Adjusting Program. Benefits Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EEO Statement EssilorLuxottica complies with all applicable laws related to the application and hiring process. EssilorLuxottica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the U.S. receive preference in accordance with Tribal Law. #J-18808-Ljbffr LensCrafters