Network Analyst

Network Analyst

Hiring Department: Enterprise Technology - Infrastructure

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Exempt from FLSA

Earliest Start Date: Immediately

Position Duration: Expected to Continue

Location: AUSTIN, TX

General Notes: Flexible work arrangements are available for this position, including the ability for infrequent remote work (<10%). Preference will be given to candidates located in the greater Austin area who possess dependable transportation and can promptly respond to on-call notifications.

As part of our selection process, we will be conducting an in-person second interview that will serve as a Practical Application segment to assess candidates' skills and technical proficiency.

This position provides a life/work balance with typically a 40-hour work week and travel limited to training (e.g., conferences/courses).

Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state.

Your skills will make a difference.

You'll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you're the type of person that wants to know your work has meaning and impact, you'll like working for our campus.

The University of Texas at Austin and Information Technology Services provide an outstanding benefits package to our staff. Those benefits include:

• Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
• Vision, Dental, Life, and Disability insurance options
• Paid vacation, sick leave, and holidays
• Teachers Retirement System of Texas (a defined benefit retirement plan)
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Training and conference opportunities
• Tuition assistance
• Athletic ticket discounts
• Access to UT Austin's libraries and museums
• Free rides on all UT Shuttle and Capital metro buses with staff ID card

For more details, please see: and

Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.

This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work.

Purpose

This position will support the on-site network communications requirements across the University of Texas at Austin environment.

Responsibilities

• Under supervision maintain network asset information, equipment sparing process, and lab organization.
• Under supervision provide semi-skilled field support to install, troubleshoot, and maintain the university's network and voice systems to provide requested improvements for campus units.
• Maintain relationships with ET and unit representatives to address immediate needs, troubleshoot network and telecom systems, and maintain university inventory items.
• Provide basic support for standard network design, troubleshooting, and after-hours event support. Driving university owned vehicles to job sites will be required for this position. Maintain acceptable driver rating as established in Policy UTS157.
• Provide feedback and identify problems with organizational evaluation of new network technologies, proof of concept projects, and configuration automation.
• Raise visibility of issues to network engineers of issues with automation processes, fault detection, standardized operations, and life cycle management.
• Perform other related functions as assigned.

Required Qualifications

• Associate degree and basic network certifications (CCT, CCNA), or equivalent work experience.
• Basic understanding of networking concepts (TCP/IP, Routing and LAN switching)
• 1+ years of experience with network operations or desktop support.
• This position requires independent work and access to CJIS systems and information. Candidates must complete CJIS training and pass a CJIS background check and fingerprint screening.
• U.S. Citizen, resident, or officially recognized asylee - Applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position.

Equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Experience with medium-to-large enterprise network operations.
• Experience with Cisco Systems switches and routers (IOS, IOS-XE).
• Experience with RF survey tools.
• Experience with network testing tools.
• Higher education work experience

Driving Required

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. The driving record will be evaluated to determine eligibility to drive a university owned vehicle.

Salary Range

$55,488 + depending on qualifications

Working Conditions

• Personal protection equipment (furnished)
• May work in all weather conditions
• May work in extreme temperatures
• May work around chemical fumes
• May work around standard office conditions
• May work around electrical and mechanical hazards
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity (ex: using a mouse)
• Climbing of stairs
• Climbing of ladders
• Lifting and Moving 50 pounds

Work Shift

• Monday – Friday flexible between 7am-6pm
• On-call work required (rotation): One-week rotations among the team periodically during the year
• Occasional nights/weekends required: Fulfilling after-hours support at special events (athletics/commencement) and maintenance windows

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest
• Please provide any relevant IT certificates that have been obtained