Principal Product Manager- Monetization

Principal Product Manager, Tiering

Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney's media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you'd love working here:

• Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
• Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.
• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Product Management is responsible for driving the overall user experience, feature strategies and concepts, and engagement paradigms for Disney Entertainment & ESPN's global portfolio of consumer-facing streaming and digital products – including Disney+, Hulu, ESPN, ABC, ABC News, Nat Geo, Marvel, and Star Wars.

About the Role

We're looking for a Principal Product Manager, Tiering to lead product strategy and execution across plans, tiering, and monetization for our streaming business. This role sits at the intersection of product, data, and business strategy, and is responsible for driving sustainable revenue growth while delivering compelling value to our subscribers.

This role will define our plans and tiering strategy to meet consumer needs, cater to a wide range of willingness to pay, and provide differentiated value. In addition, this role will evaluate and test new models and approaches to increase monetization. This is a highly cross-functional role that partners closely with Product, Finance, and Data Science teams.

What You'll Do

• Develop the strategy for plan tiering and evolution across a global portfolio, aligning consumer needs with our business objectives.
• Design and lead a learning agenda that deepens our understanding of consumer willingness to pay and price elasticity.
• Develop a product strategy to effectively balance revenue tradeoffs between advertising, subscription, and paid sharing revenue.
• Define and build product and user experience features for plans and monetization.
• Identify and drive opportunities to improve ARPU, conversion, and churn
• Develop experimentation frameworks to test tiering, pricing, promotions, and offers
• Maintain a comprehensive understanding of company-wide initiatives that would affect plans and pricing decisions.
• Manage a team of Product Managers focused on tiering and monetization.
• Translate complex data into actionable insights and strategic recommendations
• Monitor industry trends, competitor pricing, and emerging business models

What We're Looking For

• 10+ years of experience working in strategy, product, consulting (or combination of the above) focused on monetization strategy.
• In-depth experience with how companies should tier, package, and structure their commercial offerings, and proven record of prioritizing and driving large-scale monetization programs and initiatives.
• Worked in a direct-to-consumer subscription business with global scope.
• Strong understanding of market dynamics and consumer behavior/preferences.
• Passion for Growth, Plans/Packaging, and/or Behavioral Economics.
• Ability to balance customer-centric thinking with business impact
• Excellent communication skills, with a talent for influencing senior stakeholders
• Experience working in an organizational structure with both vertical and horizontal teams where ownership of a capability cuts across multiple teams.
• Bachelor's degree required

Nice to Have

• Experience in streaming, media, or digital subscription businesses
• Background in global pricing and localization strategies
• Familiarity with ad-supported subscription models (AVOD/hybrid tiers)

The hiring range for this position in San Francisco, California is $206,400 to $276,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disney Entertainment and ESPN Product & Technology:

At Disney Entertainment and ESPN Product & Technology, we're blending imagination and innovation to reimagine the ways people experience and engage with the world's most beloved stories and products. Our work is wide-ranging and deeply sophisticated. We create amazing experiences, transform the future of media, and build products and platforms that enable the connection between people everywhere and the stories and sports they love.

Disney's ability to marry world-class technology with one-of-a-kind creativity makes us unique. It is at the heart of our past, present, and future. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Entertainment & Sports LLC, which is part of a business we call Disney Entertainment and ESPN Product & Technology.

Disney Entertainment & Sports LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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