Import/Export Coordinator

Import/Export Coordinator

Responsible and accountable for the planning and execution of moderate to complex Import & Export activities for assigned studies. Reviews, collects, and/or prepares documents for import license submissions. Responsible for coordination of the Import & Export transactions through delivery to depots. Maintains metrics. Actively problem solves and suggests solutions to import/export challenges.

Essential Functions and Other Job Information:

• Ensure that import & export activities are done according to PPD requirements, Client requirements and applicable regulations.
• Ensure an Import & Export plan is in place for each project.
• Perform any other logistic & administrative activities according to their needs and growth of the Department.
• Meet with the Import/Export Manager to discuss import & export issues. Provides appropriate recommendations and alerts.
• On going Training on new Regulations concerning both Import/Exports and GMP activities.
• Maintain Updated PPD Owned Metrics Indicators Reports.

Job Complexity:

Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

Job Knowledge:

Applies acquired job skills and company policies and procedures to complete assigned tasks.

Supervision Received:

Normally follows established procedures on routine work, requires instructions only on new assignments.

Business Relationships:

Contacts are typically with individuals within own department and occasionally with contacts outside own organization. Contacts involve obtaining or providing information or data requiring some explanation or interpretation.

Qualifications:

• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
• Technical positions may require a certificate
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 1 years) or equivalent combination of education, training, & experience.
• Knowledge of both local and global regulations covering all kinds of Import and Export activities.
• Specific Clinical Supply training and courses are essential.
• Familiar with clinical supply terminology, practices and principles.

Knowledge, Skills and Abilities:

• Maintains tracker of local regulatory changes concerning Import & Export activities.
• Daily interaction with Vendors: Custom Brokers, Forwarders, Couriers and Depots.
• Maintenance of Import & Export Files according to PPD requirements, Client requirements and applicable Regulations.
• Good awareness of the Clinical Supply Chain process: Imports/Shipping & Delivery/ Exports.
• Focus on Customer Service aligned with high standards of quality & excellence.
• Strong organizational skills required.
• Strong communication skills both written and verbal.
• Good level of English (verbal and written).
• Computer skills: working knowledge of Microsoft Project, Excel, and Microsoft Word is required.