Service Support Specialist

Benefits:

401(k) matching

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

We are looking for a high-energy, reliable individual with outstanding customer service skills to assist our Sales Associates when selling and helping our customers with their Verizon Wireless service and products.

If you are outgoing with amazing energy and love to talk about cool technology. We have the job for you. As an Experience Specialist, you will get to know our communication technology inside and out, and you will be the one everyone else looks to when it comes to what's next in wireless and technology solutions. It is good to be the expert.

Benefits/Perks

Competitive hourly pay

Periodic goal-based incentives in addition to hourly compensation

Paid time off

Huge discounts off Verizon monthly service plans

401K with company match

Medical Insurance

Dental Insurance

On-going training on the latest technology

A fun, fast paced work environment

A growing company with lots of opportunity

Easily move into a Sales Associate position or to our Business to Business Sales Team

Informative Training on the latest devices and new services

Responsibilities

Educating and engaging customers through product demonstrations

Interacting with customers and providing prompt and courteous customer service to all customers in person or via phone

Assist our tenured Sales Associates with all aspects of the sales process and customer service duties to enhance the customer experience

Help with operational duties within the store

Requirements

Must be 18yrs old

Works well with others in a customer service focused, friendly team environment

Staying current on the latest data/entertainment technology and devices

Working a variety of hours, including weekends, evenings, and holidays, involving occasional overtime

Desired Qualifications:

Some retail customer service or experience preferred, but not required

About Us

Wireless Zone®, A Verizon Wireless Authorized Retailer is the nation's largest wireless retail franchise with over 400 stores and growing. As a Verizon Authorized Retailer, Wireless Zone® combines the power of Verizon with the dedication of a locally owned business.

Our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to taking great care of our employees, customers, and giving back to the community that supports us. We believe that with this philosophy our business will continue to thrive!

E.O.E (Equal Opportunity Employer)

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Wireless Zone or Verizon Corporate.