AI-Driven Customer Ops Lead - Post-Onboarding
$130k - $150ktomorrow.be
Tomorrow.io is seeking a Customer Operations Specialist in Boston, MA, to own customer support operations and enhance the post-onboarding experience for clients. The ideal candidate will manage escalations and technical support while utilizing AI tools to improve workflows. Strong communication and technical skills are essential, with experience in platforms like Zendesk. This position offers a salary range of $130k - $150k, comprehensive benefits, and a chance to work in climate tech. #J-18808-Ljbffr tomorrow.be
- Tulip is seeking a Customer Data Architect to lead data models, system architecture, and AI-driven insights for CS, Professional Services, and Support. The role turns customer... .... With a systems-first mindset, you drive post-sale analytics, health scoring, and opportunities...Suggested
- Suno in Boston is seeking a Sr. Manager of Customer Experience to rebuild the support function from the ground up—AI-first, data-driven, and scalable for millions of users. You will define SLAs, own the P&L, and lead a 6-8 person team, partnering with Trust & Safety, Product...Suggested
$120k - $202.5k
Lead cross-functional product readiness and delivery activities for strategic AI initiatives across Data & AI. Partner with Product, Engineering... ..., deployment readiness, and post-launch support activities.... ...automation, or data-driven product capabilities from concept...SuggestedFull timeTemporary workFlexible hours- ...accounts in IT consulting and manufacturing. You will position Nagarro as a strategic AI transformation partner and expand engagement breadth and depth. In this high-impact role, you will lead executive conversations with CIOs/CTOs/CDOs, shape deals, and collaborate with...Suggested
$120k - $180k
...SummaryKlaviyo is looking for a Lead Data Science Analyst... ...data science, AI/LLM-driven innovation, and Go-to... ...across the pre and post Sales Customer lifecycle.The... ...sales motion through onboarding, expansion and retention... ...GTM Operations, Rev Ops & Planning, Product,...Suggested- ...Group Companies is hiring an Associate Director in Data Science located in Cambridge, MA. This role requires a leader to advance data-driven drug development by leveraging advanced analytics and machine learning. Responsibilities include developing hybrid modelling...
- ...sales enablement across product lines. You will partner with product, sales, and services to drive launches and adoption, using AI-driven insights to optimize campaigns. You will work closely with a Senior Director of Product Marketing to shape content, campaigns, and...Contract work
- ...Novartis is seeking an Associate Director – Data Science (Cambridge, MA) to lead data science initiatives bridging biology and clinical outcomes. You will advance AI-driven MIDD by integrating mechanistic modelling with machine learning to derive predictive insights for...
- ...Medicinal Drug Design to drive cutting‑edge discovery. You will lead interdisciplinary teams and partner with ML scientists to... ...team, influence portfolio strategy, and contribute to the evolution of our AI‑driven drug design platform. #J-18808-Ljbffr Isomorphic Labs
- ...development, alignment, and enterprise pull‑through of therapeutic area strategies across the portfolio. You will build data‑driven analytics, govern AI/GCC capabilities, present options to executives, and shape external narratives with IR and Communications, while guiding...
- ...to join our team in Boston, providing essential support to our US offices. This role encompasses IT operations, user support, and onboarding new hires. You will oversee hardware management and ensure compliance with standards. Ideal candidates will have 4+ years of...
- Biogen in Cambridge, MA seeks an Associate Director to lead US omnichannel and digital engagement for inline brands, designing AI-driven customer journeys for HCPs and patients, orchestrating personalized experiences. You will partner with Brand, Media, Capabilities, IT...
- ...drive growth. You will integrate strategic planning, analytics, and AI/GenAI to inform decisions across institutional and non-US retail... ...leaders, guide cross-functional initiatives, and promote a data-driven culture with measurable outcomes and clear accountability. #J-18...
$99.5k - $214.4k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...career at the company leading workforce transformation... ...customers navigate AI-driven transformation by... ...tools and opt out options.Posting StatementSalesforce is an...Full time- Hi Marley is seeking a strategic Director to lead the Customer Deployment & Delivery organization, responsible for implementation, integrations, onboarding, adoption, and successful launches across the product portfolio. This role partners with Product, Engineering, and...
- ...President, Global Analytics & Insights to lead teams and transform analytics practices within... .... This role focuses on delivering data-driven insights to enhance commercial strategies... ...aligned with business goals, and leveraging AI to eliminate silos in analytics. Join the...
- ...Fast-growing company building AI and automation systems to improve... ...that encompasses the full post-sales lifecycle. The successful... ...will be responsible for client onboarding, implementation, and ensuring... ...Experience in high-stakes, outcome-driven environments, and a comfort...Remote work
- Santander Consumer USA Inc. is seeking a Fraud Prevention Team Lead to guide a high-performing team of Analysts, ensuring... ...partners, and drive process improvements with data-driven decisions to protect customers and the organization. #J-18808-Ljbffr Santander Consumer...
- ..., Computational Chemistry, Drug Discovery to guide and improve AI-driven drug discovery workflows. You will work with agent systems to ensure... ..., pharmacophore modeling, and property prediction, plus leading the design of computational tools for agentic workflows and collaborating...
- As Customer Education Lead, you will own how Proton's products land... ...and with our own teams. AI has fundamentally... ...recruit participants, onboard them, drive real usage... ..., or a two-line Slack post A Builder - There's no... ...you don't manage Data-Driven - You measure education...Work at office3 days per week
$124k - $186k
...own destiny.The Global Onboarding Lead will play a critical... ...digital modalitiesApply AI tools actively and... ...are curious and data-driven—you measure what matters... ...compensation (OTE) for sales and customer success roles, equity,... ...our legitimate job postings can be found on our...Work at office- ...a 1-year contract in Houston, TX. The role involves leading discovery sessions, documenting processes, and coordinating... ..., and change management, and explore automation and AI opportunities to improve operations and customer experience. No direct reports; onsite manager...Contract work
- ...educators, and employers while leading initiatives that improve... ...highly external, relationship-driven position. The successful candidate... ...Gloucester campus is required for onboarding, meetings, and Academy events.... ...-based learning programs (co-ops, internships, etc.) preferred...Full time
$99.5k - $214.4k
Specialist Account Executive - AI & Data-Driven Agentic Transformation (AiDAPT) Role Overview : A unique Specialist Account Executive position... ...revenue‑generation ability and a talent for building trusted customer relationships. Key Responsibilities Help customers navigate...$99.5k - $214.4k
...Salesforce: Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...career at the company leading workforce transformation... ...customers navigate AI‑driven transformation by... ...tools and opt‑out options. Posting Statement Salesforce is...$110k
...at work.At Perk, we’re driven by our values, like being... ...talent team brings together leading minds from the travel... ...’ll own high-complexity onboarding projects for our SMB and Enterprise customers. You will work with... ...revenue & retention targets.AI Fluency AI is embedded in...Work at officeWorldwideRelocation package3 days per week- A leading tech company is seeking a Senior Engineering Manager to lead the Customer Agent team in Boston, MA. This role involves owning the team's mission and roadmap, collaborating... ...teams, and ensuring the success of AI-driven solutions for customer engagement....
- ...Medical Center is seeking a Director of Logistics Distribution to lead a team managing orders, receipt, distribution, and inventory to... ...and service within the hospital system. You will develop data-driven forecasting, monitor KPIs, and drive continuous improvement while...
$164k - $246k
...ready for a public, AI‑forward SaaS... ..., G&A Systems and leads the team responsible... ...automated, insight-driven functions in the company... ...) for sales and customer success roles,... ...such as new hire onboarding, client or partner... ...our legitimate job postings can be found on our...$132k - $198k
...RoleKlaviyo is seeking a Lead MarTech & AI Solutions Architect —... ...that turns customer journeys and personalization... ...Analytics, Sales Ops, and other technical... ...purposes such as new hire onboarding, client or partner... ...All our legitimate job postings can be found on our official...
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