Field Service Technician - Manchester, NH

Field Service Technician I

NCR Voyix is looking for Field Service Technicians! Pay and benefits include an hourly pay range of $17.00 to $20.83 depending on location and experience levels, overtime available at time and a half, 7 paid holidays and 6 paid floating holidays, paid vacation up to 80 hours your first year, 401K savings and retirement plan, company provided business use only vehicle, and medical insurance available immediately.

The Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Voyix) will allow you to provide customers what they need when they need it.

Utilize your skills to perform customer installation, maintenance, and service calls promptly and effectively. Service electromechanical equipment like self-checkout systems within an assigned territory. Perform maintenance, repair, PM work, and system overhauls.

Basic qualifications to qualify include being a local candidate to a specific geographic area, authorized to work in the US, at least 18 years of age, having a valid driver's license and driving record that satisfies NCR fleet requirements, PC skills, basic electronic skills, and some specific hardware and operating system familiarity. Ability to perform essential functions of the job with or without a reasonable accommodation. Prolonged travel with driving several hours per day, rotating and weekend shifts, flexible shift work rotating shifts within set teams including morning, afternoon, and evening start times with some holidays, carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size. Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.

Preferred qualifications include familiarity with large servers, mainframe computers, and imaging software, A+ Certification, CompTIA, N+ Certification, and one or more years of related experience.