Desktop Support Analyst
Dormont Manufacturing Company
Job Title Desktop Support Analyst Contract Type Permanent Time Type Full time Job Description The IT Desktop Support Analyst is a member of the IT Helpdesk team. The primary role is the provision of efficient 1st level user Desktop support for the users located in any offices of the Group. This entry-level position supports the provisioning, installation, and maintenance of systems hardware and software under the guidance of senior team members. The role focuses on assisting with day-to-day infrastructure operations, learning technical processes, and contributing to a stable and secure IT environment. Main Responsibilities Provisioning, installation/configuration, operation, and maintenance of systems hardware (desktops, laptops, printers, mobile phones) and desktop software, and related infrastructure Support on-site users face-to-face and off-site users using remote tools Liaise with 2nd and 3rd level support to ensure a smooth hand-over of daily incident reports and escalations Participate in projects to enhance or upgrade the infrastructure and introduce new solutions Education Bachelor’s Degree in Information Technology, Computer Science, or a related field (preferred but not always required) IT Certifications such as A+, NET+, or Microsoft 365 Fundamentals preferred Experience Solid hands-on experience (minimum of 1 year) on Microsoft Windows and standard desktop software Good knowledge of desktop and laptop hardware and related equipment Good knowledge of the operations and configuration of smartphones (iOS) Knowledge of VPN, networking, network management systems and spam-filtering tools Skills Positive and helpful attitude with good communication skills, able to communicate technical solutions to non-technical users Team player with ability to exercise flexibility, demonstrate initiative to ensure the business support needs are met in a proactive manner with minimum supervision Fluent in English (spoken and written), other languages would be a distinct advantage If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. #J-18808-Ljbffr
- ...Job Description Job Description We are looking for a Help Desk/Desktop Support Analyst to provide reliable day-to-day technical assistance for employees in New York, New York. This Long-term Contract position focuses on supporting end users through efficient ticket...SuggestedLong term contractWork at office
Robert Half
New York, NY1 day ago $80k - $90k
...workstations/laptops, fixing computers/systems issues, building and supporting VDI machines, and maintenance support.List Major/Essential Job... ...day operations on the service desk (calls, emails, tickets), desktop and engineering support including banking, financial trading,...SuggestedFor contractorsWork at officeLocal areaBBVA
New York, NY17 hours ago$80k - $102k
...Summary The User Support Analyst is responsible for providing Level II technical hardware and software support. They will facilitate... ...functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device...SuggestedWork experience placementWork at officeRemote workSidley Austin
New York, NY4 days ago$60k - $68k
...business - we invite you to grow your career with us. The GIT Support Analyst provides first and second-level support to all domestic... ...system with timely and meaningful information in accordance with desktop service levels. Gather and log all relevant information...SuggestedTemporary workWork at officeLocal areaWorldwideFlexible hoursMovado Group
Moonachie, NJ1 day ago$25 - $30 per hour
*Job Title: Technical Support Analyst* *Job Description*The Technical Support Analyst serves as the primary on-site IT support resource... ...office, supporting approximately 60 users. * Provide hands-on desktop and workstation support for end users, including...SuggestedPermanent employmentContract workTemporary workWork at officeLocal areaFlexible hoursTEKsystems
New York, NY1 day ago- ...Solarus Technologies is seeking a motivated IT Support Analyst / Engineer (Level 1.5 – 2) to join our growing team. This is a hybrid role... ...onsite and remote technical support for end users, including desktops, laptops, and mobile devices Troubleshoot hardware, software,...Remote work3 days per week
Solarus Technologies Inc
New York, NY12 hours ago $44.34 - $50 per hour
Title: IT Support Analyst II Location: Midtown Org Unit: IT Operations Work Days: Weekly Hours: 35.00 Exemption Status... ...connectivity, from port activation to IP assignment. Configures desktops, laptops, Operating Systems, mobile devices, printers, and...Work at officeLocal areaRemote workRelocationFlexible hoursNight shiftEarly shiftCornell Cooperative Extension
New York, NY17 hours ago- ...Best Places to Work! Join our Qrew! We are seeking a Senior Support Analyst to join our Information Technology team. This role will analyze... ...for logging, reporting and statistically monitoring desktop operations. Assists the network and server groups to maintain...Work at officeRemote work
Dormont Manufacturing Company
New York, NY3 days ago - ...Join Barrow Wise Consulting, LLC today. Responsibilities Assist with IT technical support duties. Diagnose, maintain, and support systems and peripherals. Image, install, and configure desktops or laptops; install software; install peripheral devices such as printers,...Work at officeLocal areaRemote work
EmergencyMD
New York, NY4 days ago - ...SourcePro Search is conducting a search for a Technical Support Analyst. The Technical Support Analyst’s goal is to meet the exact IT, support... ...Provide hands on support to users who are experiencing desktop operating system, connectivity and application issues and provide...Work experience placementWork at officeRemote work
SourcePro Search
New York, NY17 hours ago $60k - $65k
...network and operating systems, and it assists the operational units by providing them the functionality they need. IT also provides Desktop Support to Stepstone’s users. Desktop Support provides centralized information and support management service to handle technology...Work at officeLocal areaStepstone
New York, NY4 days ago$62.4k - $68.4k
Technology Support Analyst II Location: Albany, NY Pay Rate Range: $62,400-$68,400/year Internal Job ID: 10076114 Job Responsibilities Technical... ..., and ongoing maintenance of end-user devices, including desktops, laptops, mobile devices, and peripherals. Ticket Management:...Permanent employmentWork at officeLocal area- ...Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1-2+ years) onsite support experience and experience... ...including: Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripherals Support of...Hourly payLocal areaRemote work
- Cognizant is searching for a Deskside Support Analyst located in New Jersey to assist end-users with hardware and software issues. The role... ...Ideal candidates will possess 3 to 5 years of experience in desktop support, familiarity with Active Directory, and the ability to...
- ...sponsorship now or in the future. We are seeking a Deskside Support Analyst for provide direct assistance to end users in troubleshooting... ...to succeed (required skills) 3 to 5 years of experience as a Desktop Support Analyst. Strong technical knowledge of desktop...Temporary workRemote workRelocationFlexible hoursAfternoon shift
- A technology consulting firm is seeking an IT Support Specialist in New York City. The ideal candidate will provide technical support, troubleshoot hardware and software issues, and ensure excellent customer service. Candidates must hold a Bachelor's degree in a related...Local area
$57.1k - $81.57k
Description Computer Support Analyst Levels 1-5 Job Details Job Title: Computer Support Analyst Levels 1-5 Salary Range: Level 1: $57,10... ...customer-facing services. Provide first and second level help desk/desktop support for all IT‑related technical problems and services....Temporary workRemote work$40 per hour
...Paid Holidays). The ideal candidate will have a solid background supporting both Mac and Windows enterprise environments (over 500 end... ...environment (80% Mac/20% Windows) Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member...Contract workWork at officeLocal areaVisa sponsorshipMilestone Technologies
New York, NY1 day ago- Cybersecurity Support Analyst I Build a long-term career in cybersecurity while contributing immediately through your technical support, endpoint... .... The role collaborates with security, infrastructure, desktop, application, and business teams to investigate suspicious...Immediate start
$90k - $115k
...estate private equity firm, is seeking an IT Analyst to join their team! This role will provide both first- and second-level technical support to internal staff, and will be responsible for delivering high-quality desktop and phone support to employees across the U.S....16 hoursFull timeWork at officeMonday to FridayWeekend work$30 - $40 per hour
...We are hiring an IT Desktop Support Technician to provide L1 and L2 support for a major oil and gas customer with Rock Springs, WY location. Engagement 1099 (contractor) position Forecasted to last 8 weeks May extend May be opportunities for more permanent work (W2 salary...Hourly payPermanent employmentFor contractorsWork at officeLocal areaRemote workprosource.it- Americas
New York, NY1 day ago- ...Technician II serves as an advanced technical resource within the IT support team, responsible for resolving escalated technical issues that... ...role in ensuring the stability, security, and performance of desktop systems, applications, hardware, and network connectivity from...For contractorsLocal areaRemote workWeekend workAfternoon shiftEarly shift
$50k - $60k
...The IT Support Specialist provides first-line technical support for desktop systems, software applications, peripherals, and end users across the organization. This role supports day-to-day IT operations by troubleshooting hardware and software issues, delivering responsive...Work at officeLocal areaRemote workShift workWeekend workAfternoon shiftTHE METROPOLITAN OPERA
New York, NY3 days ago$85k - $95k
...1,800 students and 400 faculty and staff. The Senior Technical Support Specialist is a key member of the Technology Department, responsible... ...equivalent professional experience. 5+ years of help desk or desktop support experience; experience in a K–12 or educational...Full timeWork at officeAfternoon shiftMagen David Yeshivah
New York, NY4 days ago$71.58k - $105.16k
...those currently serving as Permanent Computer Associate Technical Support. Only eligible candidates will be considered for interviews.... ...needed. Responsibilities Provide first-line response for users with desktop, laptop, password, and application issues. Respond to requests...Permanent employmentFull timeWork at officeLocal areaRemote workNYC Department of Environmental Protection (NYC DEP)
New York, NY1 day ago$70k - $76k
...contributions will make a tangible impact. We are committed to supporting your professional growth through continuous learning... ...Professional (ACSP) CW University: Automate Administrator HDI Cert: HDI Desktop Advanced Support Technician AZ‑900 Microsoft Azure...Full timeWork at officeRelocationMonday to FridayDivergeIT
New York, NY4 days ago- ...Job Description A Level 2 Desktop Support Technician provides advanced technical assistance for complex hardware, software, and network issues that cannot be resolved by the Level 1 support team. This role requires in-depth troubleshooting skills, excellent communication...Work at office
Insight Global
Jersey City, NJ1 day ago - ...problems, and requests. Receive, prioritize, document, and resolve support tickets. Perform ticket triage and escalation per SLA... ...issues related to: Password resets MS Office Windows OS Basic desktop support Use ITSM tools (e.g., ServiceNow) for ticket management...Shift work
Veriipro
New York, NY3 days ago - ...Tech Support Analyst Location: Harlingen, US, Texas, US (onsite with 25-50 percent travel) Note: We will accept candidates only that... ...percent travel in the RGV market to provide support for daily desktop technical support and clinic acquisitions. The cost of travel...For contractorsRemote work
Futran Tech Solutions Pvt. Ltd.
Passaic, NJ3 days ago $79.72k
IT Desktop Support Technician, Sr. (Senior Facility Desktop Supp Tech), Enterprise Infrastructure Join to apply for the IT Desktop Support Technician, Sr. (Senior Facility Desktop Supp Tech), Enterprise Infrastructure role at NYC Health + Hospitals IT Desktop Support Technician...Full timeRemote workWork from home
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