Tax Director, Credits & Incentives - Service Delivery Consultant

ADP is Hiring a Tax Director, Credits & Incentives – Service Delivery Consultant

In this highly consultative role , you will serve as a trusted advisor to Fortune 500 and large enterprise clients, helping them identify, secure, and maximize economic development incentives and tax credit opportunities. You will partner closely with ADP's Global Enterprise Solutions (GES) organization to support client growth initiatives, deliver measurable financial value, and contribute to business development efforts.

Your primary focus to thrive in this role will be leading complex tax credit and incentive engagements for large public and private organizations. Each engagement presents unique business challenges and opportunities, requiring strategic analysis, technical expertise, and innovative solutions that help clients achieve their financial and operational objectives.

To succeed in this role, you must possess a strong understanding of corporate operations, public financial statements, capital investment strategies, and workforce growth trends. You will oversee multiple client engagements simultaneously, managing project scope, timelines, Statements of Work (SOWs), and stakeholder communications while ensuring an exceptional client experience.

What You'll Do

As a Tax Director, Credits & Incentives, you will help clients develop and execute tax credit and incentive strategies that generate measurable value while strengthening long-term client relationships.

What You Can Expect On a Typical Day

Client Advisory.

Serve as a strategic advisor on federal, state, and local tax credits and economic development incentives. Analyze client operations, financial data, and growth initiatives to identify opportunities and provide actionable recommendations. Lead client presentations, discovery sessions, and advisory meetings while delivering an exceptional client experience and achieving strong client satisfaction results.

Business Partnership.

Collaborate with ADP's Global Enterprise Solutions (GES) organization to support prospect and client opportunities. Build trusted relationships with CFOs, Tax Directors, Controllers, HR leaders, Real Estate executives, and other key stakeholders. Partner with internal tax professionals, implementation teams, compliance specialists, and business leaders to deliver successful outcomes.

Project Leadership.

Manage incentive and tax credit engagements from initial assessment through delivery. Oversee project plans, timelines, deliverables, technical research, and client communications. Review and approve final deliverables, resolve escalated issues, and provide guidance during incentive audits or compliance reviews when necessary.

Additional Responsibilities

• Identify, evaluate, structure, and secure statutory and negotiated incentive opportunities that support client expansion, hiring, investment, and operational objectives.
• Perform data analysis and quality reviews to ensure accuracy and optimize tax credit outcomes.
• Draft technical memoranda, incentive applications, and supporting documentation.
• Monitor legislative and regulatory developments affecting tax credits and economic development programs.
• Provide thought leadership and technical expertise regarding tax credits, incentives, and economic development strategies.
• Support strategic initiatives that expand ADP's Tax Credits Services practice and strengthen market presence.
• Contribute to business development activities, including opportunity scoping, proposal development, and Statement of Work (SOW) creation.

TO SUCCEED IN THIS ROLE

• 10+ years of experience in tax consulting, economic development incentives, tax credits, public accounting, corporate tax (including SALT), site selection, or a related field.
• Strong analytical skills with the ability to organize, interpret, and evaluate large datasets.
• Exceptional communication, presentation, project management, and client relationship management skills.
• Ability to lead executive-level discussions and communicate complex technical concepts to diverse audiences.
• Proven ability to manage multiple client engagements and competing priorities in a fast-paced environment.
• Ability to travel up to 20% of the time.

Required

A college degree is great but not required. What's more important is having the skills to do the job. Relevant experience may include:

• Experience outlined above, OR
• Business or military experience demonstrating leadership, teamwork, adaptability, organization, problem solving, and relationship-building skills.

Bonus Points For These Preferred Qualifications

• CPA, JD, Master's Degree, or other advanced professional credential.
• Experience working with Fortune 400 or large enterprise organizations.
• Experience supporting sales organizations and business development initiatives.
• Proven success identifying opportunities, influencing stakeholders, and driving revenue growth.
• Working knowledge of employment taxes, transferable tax credits, and workforce-related incentive programs.
• Experience working with ERP systems, large datasets, and data integrations.
• Strong financial analysis, negotiation, and problem-solving capabilities.
• Demonstrated success leading client-facing presentations and meetings.
• Relationships with economic development agencies, site selection consultants, or incentive-focused professional networks.
• Ability and willingness to travel as needed.

You'll Love Working Here Because You Can

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. To learn more about ADP's culture and our full set of values, visit: