Temporary Services Placement Counselor

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Town + Country was acquired by Care.com in 2018 and now operates as its wholly-owned subsidiary. In alignment with Care’s mission, our primary goal is to assist families by addressing the support challenges they encounter. We are particularly dedicated to serving clients who require comprehensive support throughout the entire domestic hiring process.

Job Description

• Client Consultative Sales: Work closely with Clients to understand their temporary staffing needs, including specific job requirements, duration, and any special

  qualifications

  requested. 
• Candidate Screening and Placement: Conduct thorough screening and interviews to assess Candidates’ suitability for temporary roles and efficiently match them with appropriate Client requests.
• Rapid Response Coordination: Manage and respond swiftly to short-notice staffing requests, ensuring quick and effective placement of temporary staff. 
• Feedback and Quality Assurance: Gather feedback from both Clients and Candidates post-placement to ensure satisfaction and continuously improve service quality.
• Market Awareness: Stay informed about the trends and changes in the domestic placement industry to advise clients and candidates efficiently.

Qualifications

• Adaptable and Quick-Thinking: You thrive in dynamic environments and can quickly adjust strategies to meet changing Client needs and Candidate availability. 
• Detail Oriented: You must possess strong attention to detail and the ability to document information with accuracy and precision. Data hygiene is vital to the success of the role. 
• Exceptional Interpersonal Skills: Excellent communication and relationship-building skills are essential for effectively matching Candidates with Clients and ensuring successful placements. 
• Organized and Efficient: you possess strong organizational skills, with the ability to manage multiple placements and tasks simultaneously without compromising quality. 
• Problem Solver: You are skilled at resolving unexpected challenges and conflicts in temporary staffing arrangements. 
• Empathetic and Personable: You have a genuine desire to help others. You can easily build rapport with a diverse range of individuals and provide constructive support and guidance to Clients and Candidates alike. 
• Ethical and Discreet: You uphold the highest standards of confidentiality and professionalism, respect the privacy of Clients and Candidates, and understand the sensitive nature of supporting high-net-worth individuals. 
• Technologically proficient: Skilled with working across Mac operating systems, Google Workspace, Slack, DocuSign, Adobe, and various job boards and recruitment/sourcing platforms. 

Additional Information

Salary Range: 60,000 to 65,000

The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total employee compensation package. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).