Brand Ambassador

Job Description

Job Description

Brand Ambassadors are the face and voice of the brand, responsible for driving brand awareness and sales through in-person activations and various media channels. They work closely with the Sales and Marketing teams to support key marketing objectives, including communicating product value, capturing customer feedback, and representing the brand at events and retail locations where our products are sold.

At STIIIZY, we value versatility and adaptability. While the primary focus of this role is representing the brand, Brand Ambassadors may also have opportunities to cross-train in other departmental roles based on organizational needs.

Key Responsibilities:

• Execute in-store support across assigned accounts including demos, activations, events, and merchandising

• Educate customers and retail staff on products to drive engagement and conversion

• Build and maintain strong relationships with budtenders, store leadership, and retail partners

• Maintain and improve brand visibility, displays, and merchandising standards

• Conduct budtender trainings to increase product knowledge and sell-through

• Capture, monitor, and report market insights including customer feedback, pricing, and competition

• Support Sales priorities including promotions, restocks, and account needs

• Track performance metrics and sales impact of activations and campaigns

• Manage and distribute field marketing materials and maintain inventory

• Complete all reporting, recaps, scheduling, and communication accurately and on time using internal tools

• Represent the brand at dispensaries, events, and trade shows with professionalism

• Travel within assigned territory to support retail execution and activations

• Ensure compliance with all state and local cannabis regulations

• Maintain professional conduct with customers, retail partners, and internal teams at all times

At STIIIZY, we encourage collaboration and continuous development. Cross-training opportunities may be provided to align with evolving organizational needs.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to accommodate individuals with disabilities. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Core Competencies:

• Ability to prioritize tasks and adapt in a fast-paced field environment

• Ability to educate customers and budtenders to drive product awareness and conversion

• Ability to manage multiple store visits per day while maintaining execution quality

• Ability to build and maintain strong relationships with retail staff and managers

• Strong communication skills in person and across digital channels

• Identifies opportunities in-store and takes action to improve performance

• Organized, coachable, and focused on continuous improvement

Education & Experience:

• 1–2 years of experience in brand ambassador, merchandising, retail, or customer-facing roles

• Experience in cannabis, beverage, or CPG industries preferred

• Proven ability to work in field-based roles with minimal supervision

Other Requirements:

• Must be 21 years of age or older

• Must possess a valid form of government identification

• Employees must maintain a residence that enables them to reliably report to assigned event locations within their designated territory, defined as a typical commute of approximately 25 miles

• Must maintain a valid driver’s license if driving is required

• This is a field-based, part-time, non-exempt position scheduled 12-24 hours per week based on market needs and event volume; must have consistent availability to support retail activations during peak business periods, including Wednesday through Saturday, with primary execution windows between 12:00 PM–3:00 PM and 4:00 PM–7:00 PM

• Must be able to work on national cannabis-related holidays (e.g., 4/20, 7/10, Green Wednesday) and other holidays, based on business needs

Physical Demands:

• The physical demands described are representative of those required to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to stand for extended periods of time (up to 4 hours per activation)
• Ability to lift, carry, and transport up to 40 lbs of materials and equipment
• Ability to travel between multiple locations in a single day
• Ability to work in indoor and outdoor retail environments
• Ability to bend, kneel, squat, and move materials as needed for setup and merchandising
• Reliable and timely attendance at each assigned event location is an essential function of the role

Benefits

Company:

Are you interested in working for the world's largest cannabis market with a footprint that covers the entire breadth of the state of California? Are you someone who wants to be part of the growth of a fast-growing industry? At STIIIZY, our mission is clear: to provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. We are building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world.

Our STIIIZY product line is one of the best-selling cannabis brands in the market today and has claimed the title of the best-selling vape brand across all BDSA-tracked markets and best-selling brand overall in the California market! We are proudly rooted in California and growing nationwide, with plans to expand into new markets. Additionally, we're building distribution networks to reach over 60 countries, fueling our continued global growth!

We recognize that our employees are at the center of our success, and we take pride in a corporate culture that emphasizes our core values: Influence, Inspire, Innovate, Win, & Grow!

Our employees come from a wide range of retail backgrounds, each bringing their own unique skills and talents to the table as we work together to continue our incredible growth. If you are interested in partaking in the journey of building a nationally recognized and leading brand, we want to hear from you!

Additional details about the compensation and benefits of eligibility for this role will be provided during the hiring process. All employees are provided with competitive compensation, paid training, and employee discounts on our products and services. We offer a range of benefits packages based on employee eligibility, including:

• Paid Vacation Time, Paid Sick Leave, Paid Holidays, Parental Leave.

• Health, Dental, and Vision Insurance.

• Employee Assistance Program.

• 401k with generous employer match.

• Life Insurance.

• Employee discounts on products and services.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.