Korean Bilingual Warehouse Logistics Supervisor - Inventory & Freight Operations

Korean Bilingual Warehouse Logistics Supervisor - Inventory & Freight OperationsWork Schedule: Fully on-site (9am to 6 pm), WFH under manager's decision if necessaryKorean and English BilingualTop Three Skills:Logistics Operation (Warehouse operation, Airfreight, Trucking)Vendor ManagementInventory ControlEducation and Years of Experience:Bachelor’s Degree in business or related field5-7 years of ExperiencePosition Summary:Seeking a RB Warehouse Logistics Supervisor within the team to lead inventory control and logistics support for RB operations. This position is responsible for overseeing warehouse inventory accuracy, managing inbound shipments from overseas, ensuring timely outbound shipping to customers, and supporting the execution of both system and physical transactions of the inventory. The role involves close coordination with freight forwarders, warehouse vendors, quality assurance (QA), and the customer account management (CAM) team to ensure operational compliance, support carrier programs, and maintain end-to-end logistics traceability.Role and Responsibilities:Manage warehouse inventory accuracy and oversee daily RMA shipping execution to meet customer delivery timelinesHandle inbound air shipments from Vietnam, track shipment progress, ensure timely receiving, and coordinate carrier pickupRegister scrap devices in system, coordinate physical destruction, and maintain scrap tracking records for audit complianceSupport in-house repair processes including SKU conversion and buffer stock builds through system registration, physical shipment execution, and detailed inventory trackingCoordinate with QA to ensure inventory quality standards and follow up on inspection results or required actionsWork closely with CAM to reflect carrier shipping requirements, align picking logic, commit inventory movement, and support carrier-specific programs such as Reman 2.5% seed stock, FAI, and EWPMaintain and update records related to physical inventory movement, device repair status, and scrap dispositionCollaborate with 3rd-party logistics and dock vendors to ensure smooth operation and timely inventory flowGenerate regular reports on inbound shipment tracking, parts inventory status, and physical inventory actionsEnsure compliance with import control processes by monitoring inbound shipment records for duty-related data integritySkills and Qualifications:Background/Experience:Required a High School diploma or aboveAt least 1-2 years of relative verifiable professional experiences (Warehouse operation, Inventory Control or 3rd party vendor Management operation) are preferred.Strong understanding of handling for both air and truck shipment and related documentationPrevious experience in the telecommunications industry a plus.Necessary Skills and Attributes:Ability to development and maintain excellent working relationships with multiple levels within the company and with external contacts including customers, authorized service agents, etc.Ability to identify the business needs driving internal/external customer requests and translate into company objectiveDemonstrated expertise working with related systems and effective 3rd party vendor performance management is preferred.Work under very little supervision and guidance to identify and ensure achievement of team goals and to complete individual work assignments within established time frames.Excellent listening, communication, and interpersonal skillsAptitude for fostering positive relationships and teamworkFamiliarity with U.S. import processes and related documentation trackingMust have advanced Microsoft Office Suite of PC software applications experience with Excel spreadsheet and PowerPoint preparation skillsBilingual in Korean is highly preferredPhysical/Mental Demands:Work is generally performed in both an office and warehouse environment. Operate a computer keyboard and view a monitor more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PC's, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on task. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities. BTI Solutions