Legal Operations and Attorney Liaison

Job Description

Job Description

Legal Operations and Attorney Liaison

North American Recovery, Utah's premier collection agency, has established an impeccable reputation by providing exceptional service in the area of bad debt recovery over the last 33 years. Our self-motivated employees enjoy working in a fast-paced environment and value challenging and rewarding work.

We are currently seeking a polished, assertive professional to fill a full-time Legal Action Coordinator / Attorney Liaison position in our Salt Lake office.

Position Summary:
As a Legal Action Coordinator / Attorney Liaison, you will be responsible for reviewing all accounts prior to referral to our attorney for litigation, as well as providing daily follow-up on accounts currently in the legal process. This role serves as the primary point of contact between our office and our legal partners, ensuring timely communication, accurate documentation, and efficient case progression.

Key Responsibilities:

• Review accounts for legal eligibility and completeness prior to attorney referral
• Coordinate the submission of accounts to attorneys for lawsuit filing
• Act as the primary liaison between the company and retained attorneys
• Communicate regularly with attorney offices regarding case status, documentation, and requirements
• Track and follow up on all legal accounts to ensure timely progression through the legal process
• Conduct verification of assets in preparation for legal action. 
• Perform asset searches to identify potential sources for recovery, including employment, bank accounts, and property
• Review and monitor incoming payments on legal accounts for accuracy and proper application
• Perform balance reconciliations, including principal, interest, fees, and court costs
• Audit and track legal costs and expenses to ensure accurate reporting and recovery
• Maintain and analyze status and inventory reports related to legal accounts
• Identify discrepancies and work with attorneys or internal teams to resolve issues
• Maintain accurate and up-to-date records of all legal actions, financial activity, and communications
• Assist in resolving issues or delays related to legal filings or court processes
• Ensure compliance with company policies and applicable legal requirements

Qualifications

Skill Requirements:

• Strong organization and analytical skills
• Exceptional attention to detail
• Ability to work with minimal supervision, multitask, prioritize, and meet deadlines
• Proficient working knowledge of computers
• Excellent written and verbal communication skills
• Ability to professionally communicate with attorneys and external partners
• Ability to conduct research and analyze data for verification of asset discovery
• Ability to work effectively as part of a team

Education/Experience.  

Associate degree in Paralegal Studies, Legal Studies, Criminal Justice, Business Administration, Accounting, or a related field.

Two to four years of relevant experience in one or more of the following:

• Legal collections
• Litigation support
• Legal assistant/paralegal work
• Attorney liaison or attorney network management
• Collections compliance
• Financial reconciliation or legal accounting
• Proficiency with case management systems and Excel-based reporting

Preferred (Not Required)

• Experience with debt collection litigation
• Knowledge of the FDCPA, FCRA, state collection laws, and post-judgment recovery processes
• Proficiency with case management systems and Excel-based reporting

 
Pay and Benefits

• Pay for this position starts at $22.00/hour, with a maximum of $27.00/hour
• Eligible for a $1.00/hour raise 1040 hours "appropriately 6 months" worked from start date and every 1040 hours worked thereafter until you reach the current maximum pay rate.  
• Partially paid health and dental insurance
• PTO accruing from day one
• Paid day off on your birthday after one year of employment
• PTO awarded monthly with perfect attendance

Learn more about our company by visiting our website: