Claims Adjuster

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Position Summary:

Lumenor Consulting Group is seeking experienced Claims Adjusters to support the client's Third-Party Liability Department. This is a high-impact, temporary assignment addressing increased claims volume due to post-COVID ridership growth. The role involves comprehensive management of third-party claims related to bodily injury and property damage.

Key Responsibilities:

Claims Investigation and Evaluation

- Conduct in-depth investigations of third-party incidents involving the client's assets.

- Gather and assess accident reports, witness statements, surveillance footage, and medical documentation.

- Determine liability and evaluate financial exposure.

- Upload and manage documentation using RMIS and collaboration tools (MS Teams, Origami).

Claims Management and Resolution

- Develop and implement resolution strategies within 14 days post-evaluation.

- Negotiate settlements using sound judgment within authorized limits.

- Maintain clear and timely documentation of all claim activity in RMIS.

- Proactively manage deadlines and communications for efficient claim closures.

Litigation Support

- Coordinate with the client's legal counsel for case referrals and trial preparation.

- Participate in case roundtables for high-value or complex claims.

Subrogation and Recovery

- Identify and pursue reimbursement opportunities from liable third parties.

- Manage subrogation workflows to recover repair/replacement costs.

Reporting and Data Analysis

- Create dashboards and analytical reports to track trends, performance, and risk.

- Present data-driven insights to support internal risk mitigation strategies.

Required Qualifications

Education:

- Bachelor's degree in Risk Management, Finance, Business Administration, or related field.

Experience:

- Minimum of 10 years of liability claims investigation experience.

Technical Skills:

- Proficiency in RMIS platforms and reporting tools.

- Strong understanding of motor vehicle regulations, tort law (DC, MD, VA), and subrogation practices.

- Familiarity with medical terminology and common injury treatments.

Professional Skills:

- Skilled in negotiation and conflict resolution.

- Strong organizational and documentation abilities.

- Experience working with legal teams and understanding litigation processes.

Work Environment & Expectations:

- Primary work location: New Carrollton, MD.

- Remote work may be authorized by the client.

Job Type: Full-time

Pay: $125,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Washington, DC 20032