Commercial Roofing Service Manager

Job Description

Job Description

We’re partnering with a growing commercial construction company in the Fargo area to hire a full-time Commercial Roofing Service Manager. This is a hands-on leadership opportunity for someone who knows commercial roofing, understands service work, and is ready to take ownership of a department with strong growth potential.

In this role, you’ll lead service operations, manage crews, support customers, and help build a reliable, profitable service department focused on quality workmanship, fast response times, and long-term client relationships.

What You'll be Doing:

• Lead day-to-day service operations for commercial roofing repair, maintenance, inspections, warranty work, and small reroof projects
• Serve as the primary contact for building owners, property managers, facility managers, and service customers
• Schedule crews, materials, equipment, and subcontractors to keep work moving efficiently
• Visit job sites to inspect roof issues, diagnose leaks, and recommend practical repair solutions
• Prepare estimates, proposals, scopes of work, and maintenance agreements
• Ensure jobs are completed safely, on time, within scope, and to quality standards
• Track service performance, including response time, backlog, labor efficiency, job costs, and margins
• Lead, train, and support service technicians and crews
• Improve service processes, documentation, reporting, and job tracking
• Collaborate with operations, sales, and accounting to support billing, profitability, and customer satisfaction

Who We're Looking For:

• 5+ years of experience in commercial roofing, sheet metal, building envelope, or related construction services
• Previous experience managing service work, field crews, or repair operations
• Strong understanding of commercial roofing systems, leak diagnostics, repairs, and maintenance
• Ability to read plans, specifications, work orders, and service documentation
• Confident communicator who can work professionally with customers, crews, vendors, and internal teams
• Organized, proactive leader who can manage schedules, priorities, and moving parts
• Financial awareness with an understanding of job costing, labor efficiency, and profitability
• Valid driver’s license and ability to travel locally for site visits and customer needs

What Our Client Offers:

• Salary: $70,000 - $80,000 per year DOE
• Full-time Monday - Friday schedule
• Health, dental, vision, and life insurance
• 401(k) with company match
• Paid time off
• Employee Assistance Program
• HSA/FSA options
• Referral program and employee discounts
• Opportunity to lead and grow a key department within a stable construction organization
• Team culture built around quality, accountability, communication, and problem-solving