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FRONT DESK AGENT

Crestline Hotels and Resorts

Crestline Hotels and Resorts - 8060 Harbour View Boulevard - Responsibilities: Assist guests with check-in and check-out and process all guest-related requests; Answer and route all phone calls within three rings using proper greeting; Maintain knowledge of hotel features, services, hours, and promotions; Resolve guest complaints to ensure guest satisfaction; Coordinate with housekeeping and other departments to ensure accurate room status and guest services

Vacancy posted 3 days ago
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