Partnership Sales Support Associate

About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain, powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. About the Role The Partnership Sales Support Associate will facilitate sales support activities between partners, key contacts, and Loan Originators. Reporting to the Director of Sales Success, you will build relationships, drive volume, and recommend Figure products to support partner businesses. Strong communication, organization, and sales support expertise are essential for driving business growth and improving partnerships. Responsibilities Serve as the primary contact between existing and potential partner’s sales leadership and individual Loan Originators, ensuring seamless communication and support throughout the sales process. Collaborate with partner sales leadership to enhance the effectiveness of sales meetings, providing valuable insights, updates, and support to drive sales performance. Develop processes to ration support in a way that maximizes ROI to Figure and automates the engagement as much as possible. Develop and communicate best practices for utilizing the Figure Product to maximize sales effectiveness and customer satisfaction. Develop processes to scale communication to the maximum extent possible. Collect, analyze, and report feedback from the field to identify areas for improvement and inform strategic decision‑making. Develop and maintain a comprehensive partner training portal, providing partners easy access to training resources, product information and other relevant materials. Keep accurate records of sales support activities, escalations, and feedback to ensure transparency and accountability within the team. Conduct interactive and impactful training sessions, workshops, and webinars for partners. Work with onboarding teams to schedule and provide training for both administrative and sales teams with each new partner. Qualifications 2+ years of proven experience in sales and/or sales support or a similar role within the financial services industry. A proven desire to provide excellent relationship management within the context of driving additional business. Ability to identify future business opportunities and partners. Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely. Strong organizational and multitasking abilities, with a keen eye for detail and accuracy. Ability to work effectively both independently and as part of a team, with a proactive and collaborative approach to problem‑solving. Solid working knowledge of mortgage lending processes and products. Must be able to travel up to 20% of the time. Compensation Compensation Range: $74,800-$88,000/yr, 25% annual bonus target paid quarterly, equity stock options package. (United States; actual compensation may vary based on individual candidate experience, location, or evolving business needs.) Benefits Comprehensive health, vision, and dental insurance with 100% employer‑paid premiums for employees and their dependents on select plans. Company HSA, FSA, Dependent Care, 401(k), and commuter benefits. Employer‑funded life and disability insurance coverage. 11 observed holidays & PTO plan. Up to 12 weeks paid family leave. Continuing education reimbursement. Note This job description serves as a general outline for the Lending Partner Sales Associate role and may be subject to adjustments based on the company’s specific lending partner programs and organizational needs. #J-18808-Ljbffr Framework Ventures