Director of UC Solutions Architecture - Systems Integrator

Ready to take IT transformation into your own hands? Join a technology services provider delivering end-to-end digital infrastructure and managed services, working on projects that secure networks, modernise cloud environments, and optimise enterprise systems. They are seeking a hands-on Director of Unified Communications to lead and grow their Cisco UC practice within a dynamic MSP environment. This role blends technical leadership, pre-sales engagement, and team oversight, making it ideal for someone who can operate at both a strategic and technical level. Key Responsibilities: Lead and scale the UC practice, setting technical direction and best practices Remain hands-on in pre-sales, supporting solution design, client presentations, and proposal development (SOWs, HLDs) Architect and oversee delivery of Cisco UC solutions (CUCM, Unity Connection, UCCX, CUBE, Expressway, Webex) Drive UCaaS and cloud collaboration strategies, including migrations from on-prem to cloud Act as a senior escalation point for complex technical challenges Collaborate with sales leadership to drive revenue growth and solution positioning Mentor and develop engineering teams, ensuring high-quality delivery across projects Engage directly with clients as a trusted advisor, aligning technical solutions with business goals Ensure successful project execution and customer success outcomes across multiple engagements Required Qualifications: 8+ years of experience in Cisco Unified Communications, including architecture and design Strong background in both on-prem and UCaaS environments Proven experience working within an MSP or multi-client environment Demonstrated pre-sales experience, including solution design and client-facing presentations Deep understanding of SIP, VoIP, dial plans, and call routing Experience leading or mentoring technical teams Strong communication and stakeholder management skills Preferred Qualifications: Experience with Microsoft Teams, Direct Routing, and Teams Phone Exposure to Webex Calling / Webex Contact Center and cloud collaboration platforms Cisco certifications (CCNP/CCIE Collaboration or equivalent) Familiarity with Azure, AWS, or hybrid cloud environments Salary: $225,000 #J-18808-Ljbffr