Executive Assistant to the President (Pipeline - Not Currently Hiring)

Responsive recruiter


Benefits:

• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

This position is not currently open. We are accepting applications for future opportunities and potential placement in other roles.

Full-Time | In-Person (Springfield, OH)

Pay: $23-$30/hr (based on experience)

A Message from Ryan Ruff, President of Kincaid's Music

For nearly 70 years, Kincaid's Music has helped musicians, parents, and educators across Ohio begin and advance in instrumental music.

As President, my days are filled with leading our team, serving customers, and driving strategy - but the daily details often pull me away from what moves us forward.

I'm looking for a trusted, long-term Executive Assistant who can take ownership of those details, keep me focused, and build the systems that make everything run smoothly.

This is not a short-term administrative role. It's a partnership built on trust, communication, and shared purpose. If you thrive on bringing order to complexity and find satisfaction in seeing things through, I'd love to meet you.

- Ryan Ruff

About Kincaid's Music Since 1955, we've been a trusted guide for families, schools, and musicians who believe music should be accessible to everyone. We combine small-town care with big-picture capability - blending tradition, technology, and expertise to make music education simple and rewarding.

About the Role We're seeking a highly organized, tech-savvy Executive Assistant to manage communication, scheduling, and follow-through for the President. This is for someone who takes pride in helping a leader operate at their best and is ready to grow into a trusted right hand.

What You'll Do

• Manage the President's inbox, calendar, and communication flow
• Maintain a structured "Perfect Week" schedule that protects focus time.
• Conduct daily sync meetings to review action items and priorities.
• Translate meetings and messages into completed tasks and follow-ups.
• Handle administrative tasks, paperwork, and coordination with internal teams.
• Maintain a living documentation system ("Playbook") for recurring processes.
• Use technology and AI tools to automate and simplify workflows.
• Handle confidential information with absolute discretion

You're a Great Fit If You

• Are trustworthy, dependable, and proactive
• Love bringing structure to chaos and clarity to complexity.
• Anticipate needs before they're spoken.
• Communicate clearly and professionally.
• Are comfortable with technology and AI tools.
• Take pride in being the person who makes things happen behind the scenes.
• See this as a long-term partnership, not just a job

What Success Looks Like

• The President ends most days at or near Inbox Zero
• Meetings and follow-ups run on time - nothing falls through the cracks.
• Systems are clearly documented and repeatable.
• You and the President have a steady rhythm of trust and communication.
• Hours of time are reclaimed weekly for leadership and strategy.

Qualifications

• 3+ years in an executive assistant, administrative, or operational support role.
• Exceptional organization, follow-through, and communication skills.
• Proven ability to manage calendars, projects, and confidential information.
• Strong comfort with technology and willingness to learn new tools.
• Experience supporting a senior leader or business owner preferred.
• Background in music, education, or the arts is a plus (but not required).

Why Kincaid's

• Mission-driven company with 70 years of community impact.
• Supportive, down-to-earth culture rooted in our six core values:
  1. We Love Musicians.
  2. Keep It Simple!
  3. Proudly Overcommunicate.
  4. We All Make Decisions & Own Our Results.
  5. Know What Others Don't, Do What Others Won't.
  6. We Row Together.
• A stable, long-term role with room to grow as trust deepens.
• Be part of a company that blends craftsmanship, service, and innovation to keep music alive.

How to Apply

Submit your résumé and a short note explaining why this role feels like a long-term fit
Tell us about a time you helped a leader stay focused, organized, or on track - we'd love to hear your story.

Compensation: $23.00 - $30.00 per hour


Who Is Kincaid's Music?

Kincaid's is the premier community for student musicians, their parents, and music education professionals. It's a place where you can purchase your band & orchestra instruments and accessories, have your instrument repaired, as well as learn the tools and strategies to help musicians reach their full potential. With tens of thousands of customers in Ohio and around the United States, we've become one of the most trusted voices in school music and music education.

What We Do We take the difficulty out of obtaining an instrument for your child and make it easy to obtain the necessary accessories to keep it playing great. We make an instrumental music education accessible to EVERY CHILD As experts in music education, we can help guide student musicians, as well as their parents and music educators.

Why We Do It We're on a mission to increase the number of children we help begin and advance in instrumental music by 50% in the next five years. Why? Because we believe in the power that music has to change the life of a child - just like yours - for the better. We do it because of parents like you who want to set your children up for success in every area of life. And we do it for the educators who work hard every day to make music a reality in our schools and communities.


We Believe
...music is a movement - every child should have the opportunity to learn.

...anyone can learn music (even those who say they can't carry a tune in a bucket).

...music is unlike most other skills in that it can be enjoyed for a lifetime.

...the top three factors for becoming a strong instrumental musician are great educators, supportive parents/guardians, and the intrinsic desire of the student to learn.

...companies who prioritize making a buck over helping children succeed in music don't deserve to succeed, themselves.

...laughter is the best medicine, though it's in a tie for "best" with music.

...in finding the win/win in every situation - our customers don't have to lose so we can win, nor do we have to win at the expense of our customers.

...no one has all the answers.

...in knowing what others don't and doing what others won't.

...we can help school bands and orchestras grow and succeed.

...everyone should learn something new every day.

We believe in the extraordinary power of music!