Warehouse Outbound Operations Manager

Manages and coordinates the activities of outbound ensuring a productive, safe and inclusive work environment. Led the development of exempt Shift Managers through coaching, performance management, and leadership training, resulting in improved operational execution and employee engagement. Achieves productivity, process and quality goals for areas of responsibility. Identifies and removes barriers to achieving departmental goals. Ensures adequate staffing levels according to the departments’ workload. Coordinates necessary staffing changes across departments based on projected volume. Ensures proper safety focus and required safety processes/training are implemented. Maintains functional plans around workforce planning, communications planning, and operational planning. Understands and demonstrates Essendant's Core Values. Performs other duties as assigned. Skills/Knowledge Required: Excellent interpersonal and leadership skills. Excellent written and verbal communication skills. Strong planning, change management and organizational skills. Demonstrate ability to solve problems, achieve results and foster strong customer service orientation. High degree of initiative, team building and dedication to effective positive change. Education and Experience: Bachelor’s degree in Business, Logistics or related discipline preferred. Minimum five years of managing people and processes in Outbound. #J-18808-Ljbffr Essendant