Customer Service Operations Lead — On-Time Excellence
Southwest Airlines
Southwest Airlines in Seattle seeks a Supervisor Customer Service to lead Customer Service Agents, Operations Agents, and Skycaps, ensuring safe, friendly, and on-time service for customers. The role coordinates with all airport departments to maintain on-time performance, respond to inquiries, and resolve issues, while monitoring schedules, training, and daily reports. This leadership position also supports performance improvement and labor contract adherence. #J-18808-Ljbffr Southwest Airlines
$178.1k - $240.9k
Customer experience is at the heart of all we do at Amazon... .... Amazon Customer Service (CS) is at the forefront... ...skilled Product Manager to lead CS rhythm of business and our Operational Excellence team. In this role,... ...401(k) matching, paid time off, and parental leave...SuggestedFlexible hours$74.2k - $129.8k
Do you want to drive operational excellence across one of the world's largest and... ...for hundreds of millions of customers worldwide.In this role, you'... ...and business reviews.- Lead cross-functional stakeholder... ...coverage), 401(k) matching, paid time off, and parental leave....SuggestedWorldwideFlexible hoursDay shift- Assistant Operations Manager - Special Operations (DC Metro - Part Time) Address 601 F St NW, Washington,... ...someone who wants to help lead aడ location and grow... ...venues Exceptional customer-service-focused communication... ...energetic attitude with excellent interpersonal skills...SuggestedFull timePart timeLocal areaShift work
- ...serving Cathay Pacific, is seeking a supervisor to lead our ground staff in Seattle. You will oversee a team of customer service agents, ensure exceptional service, and... ...policies, and the ability to adapt to dynamic operations. English and Japanese language skills are...SuggestedDay shiftEarly shift
$22.5 - $31.5 per hour
...Team Leader(s) to ensure smooth operation of the Store Support Team. All Whole... ..., friendly, and efficient service to customers and Team Members at all times. All positions must be performed... ...maintains awareness of new products. Excellent interpersonal, motivational, team...SuggestedHourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift$19 - $29 per hour
...every kind (even exotics!) to our immersive, customer‑focused experience, which helps us give... ...define the customer's experience through service, focus, and participation—so you are... ...experience before, during, and after their time at VEG. Outgoing and personable, you conduct...Part timeFlexible hoursNight shiftWeekend work$22.5 - $31.5 per hour
...Team Leader(s) to ensure smooth operation of the Store Support Team. All Whole... ..., friendly, and efficient service to customers and Team Members at all times. All positions must be performed... ...maintains awareness of new products. Excellent interpersonal, motivational, team...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift- Accenture helps the world’s leading enterprises reinvent... ...our Reinvention Services, we offer broad expertise... ...can change the way it operates. You're comfortable... ...experience in process excellence, process redesign, or... ...paid holidays, and paid time off. See more information...Full timeWork experience placementLive inWork at officeLocal area
$135k - $162k
...Amazon by solving complex operational challenges that impact millions of customers worldwide. As an... ...immediate impact — you'll lead cross-functional teams,... ...leader known for operational excellence. In this role, you'll lead... ...willing to relocate at time of hire. Placement is...Full timeImmediate startWorldwideRelocationRelocation packageFlexible hoursNight shift$21.75 - $24.88 per hour
...Hourly (Non-Exempt) Full Time/Part Time: Part Time Position... ...Role at Sephora: As an Operations Associate , you’ll be the backbone... ...Deliver exceptional service Support the team in creating... ...client-focused environment ~ Excellent organizational and time management...Hourly payFull timePart timeFlexible hoursShift workNight shiftWeekend work$19 per hour
...hiring a Case Manager for a government client. This onsite full-time role requires residents of the DC area and offers a fixed pay rate... ...will review records, conduct intake interviews, coordinate services, monitor cases, and prepare detailed reports while ensuring timely...Hourly payFull time$130k - $200k
...our Water and Environment team excels in managing complex whole-... ...and southwest Washington and lead efforts in permitting, natural... ...regulatory adherence and high-quality service. Mentor and support project... .... Work-life balance: Paid Time Off (PTO) and Holiday Pay...Contract workWork at officeLocal areaFlexible hours- A leading self-storage company is seeking Property Managers to work... ...Responsibilities include assessing customer needs for storage, conducting... ...should possess customer service experience and a valid driver’... ...with benefits available for full-time employees. #J-18808-Ljbffr Public...Full timeFlexible hours
- ...Customer Experience Coordinator (Remote) We are looking for a motivated... ...clients by coordinating services, answering questions, and ensuring... ...experiences. This is an excellent opportunity for individuals who... ...service details. Ensure timely follow-up and deliver professional...Remote workWork from homeFlexible hours
$70.35k - $196k
Accenture helps the world’s leading enterprises reinvent... ...our Reinvention Services, we offer broad expertise... ...can change the way it operates. You're comfortable... ...experience in process excellence, process redesign, or... ...paid holidays, and paid time off. See more information...Work experience placementWork at officeLocal area$65k
...a dynamic Call Center Customer Care Manager who can help... ...ensuring exceptional service beyond issue... ...complaints, ensuring timely resolution and customer... ...sales, marketing, and operations, to improve processes... ...and resolve conflicts. Excellent leadership skills, with...Full timeWork at officeLocal areaRemote workMonday to Friday$20.29 - $22.29 per hour
...Operations Associate (Part-Time) - Bellevue Square Bellevue, Washington... ...in the studio leads to better living. It... ...daily replenishment excellence Demonstrate strong... ...effectively ensuring customer satisfaction Identify... ...for customer service and delivering exceptional...Full timePart timeWork experience placementLocal areaShift workWeekend work$100k - $140k
...helps deliver critical services for citizens all... ...It’s an opportunity to lead complex, high-impact initiatives... ...help transform how customers operate, collaborate, and... ...working across multiple time zones and global stakeholder... ..., and operational excellence Benefits • Choice...Temporary workLocal area- ...rigidity and red tape. Excellent compensation packages... ...with flexible Paid Time-Off policy... ...contact for escalated service issues from consumers,... ...dealers, and internal customers such as sales and negotiates... ...compliance with Standard Operating Procedures and any related...Work at officeLocal areaFlexible hours
$129.5k - $207k
...team improves the customer and care team experience... ...the cost and operational friction of... ...business impact, and lead cross-functional teams... ...improvement plans.Excellent written and verbal... ...to deliver time-sensitive initiatives... ...parental leave, family services benefits, backup...Local areaFlexible hours$148.7k - $201.2k
...drive the delivery and execution of CSALT (Customer Service Abstraction Layer Technologies) —... ...generation of CS data infrastructure on time and at the quality bar our customers expect... ...we deliver on that transformation with excellence.Basic qualifications- 5+ years of...Flexible hours$50k - $60k
Operations Manager - Commercial & Public Sector Clients Full‑time, local, on‑site position focused on coaching... ...is required, with customer service, technical support, or... ...preferred. Responsibilities Lead a team of 5‑10 call... ..., and personal excellence. Direct workforce management...Full timeWork experience placementWork at officeLocal areaRemote workShift work- ChemPoint in Bellevue, WA is seeking an AP Operations Lead to own end-to-end accounts payable processes, drive governance, and ensure accurate, timely payments while strengthening internal controls. You will partner with Finance and IT, manage vendor data, support month...
- ...Inc. in Foster City, CA seeks a Sr. Specialist, PRC Operations to manage the Promotional Review and Control process... ...with Brand teams, Agencies and Reviewers to ensure timely, compliant material reviews. You will lead PRC lifecycle management, training, and cross-functional...
$24 per hour
A prominent organization is looking for a part-time Assistant Operations Manager in Washington, DC. In this role, you will lead verification operations, ensure compliance with security protocols, and engage with customers at events. Ideal candidates will have 1-2 years...Hourly payPart timeFlexible hours$65k - $85k
Premier Services Group is looking for an experienced construction management... ...professional to oversee operations in Seattle, Washington. The... ...will ensure exceptional customer service and compliance with company... ...locations. This full-time position requires strong leadership...Full time$34 - $40 per hour
...team + role Robinhood’s Customer Experience team plays... ...needs, delivering timely, accurate, and empathetic... ...Experience Team Lead, you will help lead a... ...delivering high-quality service and resolving... ...Experience Manager to ensure operational excellence, and act as a point...Work at office10 hours per weekFlexible hoursShift work3 days per week- International Paper in Bangalore seeks a Team Lead for Customer Support Operations. You will lead a team with 4+ years in the field and oversee voice and chat interactions across regions. This full-time permanent role is based in the Bangalore office with rotating shifts...Permanent employmentFull timeWork at officeNight shiftRotating shift
$95.4k - $163.2k
...Finance Manager for CS Service Design, you will... ...of millions of customers experience Amazon'... ...that span product, operations, engineering, and... ...support our peers to excel. If you thrive in... ...- 5+ years of leading cross-functional initiatives... ...accurate and timely financial models,...Flexible hoursShift work- PrimeForge Manufacturing in Washington is seeking a Team Lead for the Customer Service department to guide a frontline team, foster a culture of excellence, and ensure high-quality service for customers. You will monitor performance metrics, coach staff, handle escalations...Weekend work
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