Airport Duty Manager

The Duty Manager plays a critical role in overseeing the day-to-day operations of the airport, ensuring a smooth and efficient experience for passengers, staff, and airline partners. This position involves managing operational issues, responding to emergencies, and making real-time decisions to maintain operational flow and safety. The Duty Manager liaises with various departments, including security, customer service, and ground handling, to coordinate efforts and address any challenges that arise. Also, you are responsible for monitoring compliance with airport regulations and standards, providing leadership and guidance to staff, and ensuring a high level of customer service and operational excellence.**RESPONSIBILITIES **Oversee day-to-day airport operations during assigned shifts, ensuring efficient and safe proceduresCoordinate with various departments, including security, customer service, and maintenance, for seamless operationsRespond to and manage operational emergencies and unusual situationsEnsure compliance with all aviation regulations and company policiesMonitor passenger flow and terminal activities, implementing adjustments for optimal service deliveryAddress and resolve customer complaints and operational issues in a timely mannerSupervise, guide, and support operational staff, providing leadership and directionCommunicate effectively with airline representatives, ground handlers, and airport authoritiesPerform any additional duties as assigned by management**QUALIFICATIONS **18 years of age or olderEligible to work in the United StatesMust have a valid state-issued driver’s license with an acceptable driving record5 Years transportation/aviation operations experienceKnowledge of the Aviation IndustryCommunicate effectively in English (reading, writing, speaking)Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile DevicesEffectively communicate with colleagues and clients, both in-person and through electronic meansPass a background check and drug screenEligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidaysTo perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.**PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE: **Ability to lift up to 70 poundsProlonged standing and walking in an indoor/outdoor environment as applicableMay need to reach with arms and grasp with handsMay need to push, pullMay need to bend, stretch, squat, kneelExposure to moderate and at times high noise levelsBe able to hear and respond to the spoken voice and to audible alarmsTasks may involve repetitive motions of the arms, wrists, hands and/or fingersSpecific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) #J-18808-Ljbffr Torrey Holistics