Front Desk Receptionist

Insight Global is seeking a Front Desk Coordinator to join a busy outpatient cardiology practice. This person will serve as the first point of contact for patients, managing check-in/check-out processes, scheduling appointments, handling incoming calls, verifying insurance information, and supporting overall front office operations. The ideal candidate thrives in a fast-paced environment and has strong customer service and organizational skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

1+ years of front desk, medical reception, or patient access experience
Experience answering high-volume phone calls
Knowledge on insurance
Scheduling and appointment management experience
Strong customer service skills
Experience working with EHR systems
Strong computer skills and attention to detail


Nice to Have Skills & Experience

Cardiology or specialty clinic experience
Experience with Phreesia
Insurance verification experience
Experience collecting copays or patient payments


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.