Travel Coordinator

Client Overview: Our client is an international financial services firm that is seeking a Travel Coordinator for their Administrative Support team. This Travel Coordinator role is a highly technical position within a fast‑paced environment requiring exceptional attention to detail and prior experience in booking complex business travel. Salary/Hourly Rate: $37/hr - $40/hr Position Overview: The Travel Coordinator will work closely with a small team on the U.S. travel desk, managing a wide variety of travel arrangements, including domestic, international, multi‑stop, group travel, hotels, car services, temporary housing, and full‑family international relocations. The position also involves customer service for after‑hours travel emergencies, visa procurement, itinerary creation, and coordination with travel vendors and internal employees. Prior industry experience and Portuguese fluency are strongly preferred. Responsibilities of the Travel Coordinator: Create and maintain employee travel profiles including personal details, frequent flyer numbers, seat preferences, and addresses. Facilitate quotation and booking of all business travel directly with employees, ensuring excellent customer service. Coordinate travel bookings with external agencies for flights, hotels, rental cars, and car services. Research and quote travel options using Concur Solutions. Perform price comparisons for international flights between carriers and agencies. Ensure all travel complies with internal travel policies regarding cost, class of service, duration, and ground transportation. Obtain and document trip approvals from employees’ managers before booking. Maintain travel documents, profiles, booking records, and reporting spreadsheets. Create detailed travel itineraries. Manage corporate travel rewards programs, tracking and applying points to reduce travel costs. Provide support for travel‑related issues, including flight changes, cancellations, and emergencies, both domestic and international. Coordinate employee and family relocations, including temporary housing and pet accommodation. Manage travel visa procurement, including documentation preparation and coordination with visa expeditor services. Manage relationships with external travel agencies, participate in service calls, annual reviews, and contract negotiations. Notify U.S. and international offices of visiting employees. Assist with month‑end corporate card reconciliation processes. Provide backup reception and administrative support as needed. Support additional administrative tasks such as procurement, reporting, shipping, scheduling, events, and ad hoc projects. Required Experience/Skills for the Travel Coordinator: Minimum 2 years of experience booking business travel. Exceptional attention to detail. Strong customer service orientation. Ability to work independently and collaboratively in a team environment. Availability for after‑hours and weekend support for travel emergencies. Ability to multitask and work effectively in a fast‑paced environment. Proficiency in Microsoft Office applications. Strong organizational skills. Preferred Experience/Skills for the Travel Coordinator: Prior experience in the financial services or related industry. Fluency in Portuguese. Education Requirements: Bachelor’s degree is preferred. Benefits: Atrium Care Package available upon eligibility (including healthcare plans, discount programs, and paid time off). #J-18808-Ljbffr