IT Infrastructure Specialist

Job ID: 5369
Job Title : IT Infrastructure Specialist
Work Location : Onsite at Greer, SC 29651
Work schedule : Mon - Fri 8-5, occasional weekend, evening, and holiday work necessary
Duration : 12 months, with the possibility of further extension for a long duration
Work location:
Primarily onsite (~80%), with time split between Plant Spartanburg and the ITRC
Travel requirements: Minimal travel expected. Occasional trips outside the local area may be required (potentially up to once per year), with possible destinations including New Jersey or, less commonly, international locations such as Mexico (SLP Plant) or Germany


Quick summary:
• 80+% Datacenter Team Day-to-Day Operations position. Hands-on enough to intervene and work with providers during a major incident, senior enough to delegate and supervise day-to-day work with/from our vendors, and sharp enough to identify audit risks before they hit.
• 20-% Infrastructure Team Day-to-Day Operations position. Enough experience working with Server, Storage, and Lifecycle management to understand how to steer providers in a multi-site, multinational company, and assist in recovery during incidents and outages.


Experience & Skillset Target

• 5+ years in Datacenter Operations monitoring, documentation, provider steering, regulatory compliance/audit (ISO, TUV, TISAX, FDIC)
• Advanced to expert knowledge of fiber & copper cabling, pathways, racks, and IT power implementations
• Advanced troubleshooting skills (rack, cabling, power) and ability to operate independently across multiple sites
• Strong leadership skills: supervise & validate providers' work vs. SOW, enforce Standards
• Working knowledge of critical facilities systems (HVAC, UPS, generators, fire suppression, security)
• Intermediate experience with other IT infrastructure (Servers, Storage, Network)
• Intermediate to Advanced experience with CMDB and ITIL work models.

Plus / Nice-to-Have

• ServiceNow & Data Center Infrastructure Management (DCIM) experience a plus
• Currently holding or working on Datacenter and/or Cabling industry certifications a plus
  • Examples: BICSI ITS Installer, BICSI Tech, Corning Certified Fiber Optic Installer, Commscope / Systimax Certified Installer, CDCP or CDCS (Cert. Data Centre Professional/Specialist)
• CompTIA A+ / Server+ / Network+ / Security+ certifications also a plus
• Hot Aisle Containment system experience a plus

Position Purpose/Scope:

• Lead the planning, implementation, and support of IT infrastructure solutions from concept to deployment. Run complex operational/technical projects.
• Manage enterprise IT systems, including cloud computing, servers, and storage, ensuring alignment with client-defined standards.
• Provide proof-of-concept (POC) evaluations and expert guidance on implementing secure, scalable, and high-performance IT infrastructure solutions.
• The successful candidate will be organized, self-motivated, and able to manage multiple priorities simultaneously.

Position Responsibilities/Accountabilities:

• Serve as a subject matter expert (SME) for IT infrastructure systems, including cloud platforms (AWS, Azure), storage solutions (SAN, NAS), and cybersecurity frameworks (firewalls, intrusion prevention, encryption).
• Deploy, configure, and maintain IT infrastructure components, such as servers, storage, virtualization platforms, and security tools.
• Collaborate with external providers for the deployment and support of IT infrastructure services.
• Ensure high availability of systems by implementing redundancy, backup strategies, and disaster recovery solutions.
• Optimize IT infrastructure performance through monitoring, capacity planning, and proactive issue resolution.
• Adhere to compliance and audit requirements by enforcing security policies, implementing access controls, and supporting regulatory standards.
• Manage ITIL processes, including change management, incident response, and configuration management, to ensure service stability and operational efficiency.
• Document IT infrastructure design, configurations, and best practices to enhance knowledge sharing and continuous improvement.
• Support infrastructure lifecycle management, including upgrades, patching, and decommissioning, to maintain system reliability and security.
• Collaborate with global IT teams to standardize processes, align on best practices, and support cross-functional IT initiatives.
• Provide technical leadership and mentorship to junior engineers, ensuring adherence to IT standards and driving skill development.
• Research and evaluate emerging technologies, including automation, cloud-native services, and AI-driven IT operations, to drive innovation and efficiency.
• Communicate IT infrastructure strategies and solutions to technical and non-technical stakeholders, ensuring clarity in decision-making processes.
• Runs complex projects ensuring they are completed on time and within budget with only general direction from management.
• Perform other duties as assigned by management.

NOTE : This position requires occasional after-hours, weekend, and holiday work.

Education:

• BS/BA in Information Technology OR AA/AS degree with 2 years of professional experience OR 4 years of equivalent IT experience.

Experience :

• 5+ years of experience in IT infrastructure engineering, specializing in cloud services, storage, or enterprise IT systems.
• 5+ years of experience managing enterprise IT infrastructure, including servers, storage, virtualization, and security.
• 3+ years of experience in IT project management
• 3+ years of experience demonstrating strong communication skills in IT environments.
• 3+ years of junior leadership experience managing IT projects.

Licenses and/or Certifications (Preferred):

• ITIL certification.
• IT Infrastructure, IT Architecture, or other relevant IT product certifications

Knowledge/Skills/Abilities:

• Utilize 5+ years of experience in IT applications, tools, and technology to enhance operational efficiency.
• Apply 3+ years of agile methodology principles in IT infrastructure projects.
• Demonstrate 2+ years of experience in supplier/vendor management.
• Implement 1+ years of cloud technology experience, including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) solutions.

About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
• Paid Holidays/Paid Time Off (PTO)
• Medical/Dental Insurance
• Vision Insurance
• Short Term/Long Term Disability
• Life Insurance
• 401 (K)