Senior Manager, Supply Chain

Senior Manager, Supply Chain

This is a senior global trade compliance leadership role overseeing critical import and export activities across the US, Canada, and additional international markets. You will help ensure that complex pharmaceutical and life sciences supply chains operate efficiently, compliantly, and with strong risk controls. The role combines strategic program leadership with hands-on oversight of customs, export controls, classification, valuation, and trade documentation. You will work closely with customs brokers, regulatory agencies, and cross-functional teams across Supply Chain, Logistics, Tax, Legal, Commercial, and R&D. A key part of the role is identifying compliance gaps, strengthening governance, and turning trade data into measurable process and cost improvements. You will also influence global teams through training, audits, policy development, and practical guidance on evolving trade regulations. This opportunity is well suited to a self-directed trade compliance expert who can navigate complex international requirements while building strong partnerships across the organization.

Accountabilities:

• Lead daily import and export compliance operations across the US and Canada while providing guidance to regional teams supporting international operations.
• Oversee customs brokers and facilitate efficient, accurate, and timely customs clearance activities.
• Develop, implement, and maintain trade compliance programs, policies, procedures, controls, and governance frameworks aligned with applicable customs and regulatory requirements.
• Partner with customs authorities, regulatory agencies, brokers, internal stakeholders, and external customers on import and export matters.
• Establish and execute audit programs covering import entries, export filings, valuation methodologies, documentation, and other trade compliance activities.
• Manage and assign HTS classifications, Export Control Classification Numbers (ECCNs), FDA import product codes, Schedule B classifications, and country-of-origin determinations.
• Maintain import/export records in accordance with regulatory requirements and internal policies.
• Develop and deliver global trade compliance training for cross-functional teams.
• Ensure transactions are appropriately screened against denied-party and restricted-entity lists, restricted end uses, and potential diversion risks.
• Conduct internal audits and business assessments throughout the product lifecycle, from early-stage product classification through final delivery.
• Monitor and report key performance indicators for import and export activities, using findings to drive continuous process improvement.
• Build strong working relationships with R&D, Logistics, Supply Chain, Commercial, Tax, Legal, plant, and warehouse teams involved in international trade activities.
• Identify opportunities to reduce duties and other trade-related costs and provide actionable recommendations to senior leadership.
• As a people leader, foster inclusion, develop talent, empower teams, align objectives, and remove barriers to effective performance.

Requirements:

• High school diploma or equivalent with 12+ years of relevant International Trade Compliance or Supply Chain Management experience; alternatively, an Associate's degree with 10+ years, Bachelor's degree with 8+ years, Master's degree with 6+ years, or PhD with 2+ years of relevant experience.
• Deep expertise in international import/export compliance, including US and Canadian customs regulations and requirements applicable to global trade.
• Strong knowledge of importing into WCO/WTO member countries, exporting, EAR classification, OFAC, BIS requirements, Harmonized Tariff Classification, customs valuation, denied-party screening, country of origin, and CTPAT.
• Experience working with Partner Government Agencies such as the FDA, ideally within the pharmaceutical, biotechnology, or broader life sciences sector.
• Strong understanding of duty reduction and elimination programs, including Free Trade Agreements, Duty Drawback, Foreign Trade Zones, preferential origin programs, and Temporary Import Bonds.
• Demonstrated experience implementing, managing, auditing, and improving trade compliance programs.
• Strong knowledge of US and Canadian customs laws and regulations, with a US Customs Broker License considered highly valuable.
• Experience identifying compliance gaps, assessing risk, and recommending practical improvements across global supply chain operations.
• Excellent written, verbal, interpersonal, and stakeholder management skills, with the ability to influence internal and external partners without direct authority.
• Strong project management and organizational skills, with the ability to work independently and manage competing priorities with limited supervision.
• Sound judgment and the ability to provide credible oversight, advice, and counsel on complex import and export compliance matters.
• Working knowledge of SAP Global Trade Services (SAP GTS) is preferred.
• Experience in people leadership, including creating inclusive teams, coaching employees, developing talent, and empowering teams to achieve business objectives.

Benefits:

• Annual salary: $143,225–$185,350 USD for locations outside the Bay Area.
• Bay Area salary range: $157,590–$203,940 USD annually.
• Actual compensation may vary based on experience, qualifications, geographic location, and other relevant factors.
• Potential eligibility for a discretionary annual bonus.
• Potential eligibility for discretionary stock-based long-term incentives, depending on role eligibility.
• Paid time off and a comprehensive benefits package.
• Company-sponsored medical, dental, vision, and life insurance plans for eligible employees.
• Remote work may be available for candidates who are not local; site-based work is available in Foster City, California, or Parsippany, New Jersey, with an expected Tuesday–Thursday onsite schedule for applicable employees.
• Opportunity to lead high-impact global trade compliance initiatives within a complex, international supply chain environment.
• Inclusive workplace committed to diverse perspectives, professional development, and employee growth.