Construction Regional Operations Manager

Construction Regional Operations Manager


About the Role
You'll own the full lifecycle of our fiber overbuild and in-unit retrofit projects across multi-family properties from OSP backbone design and permitting through last-mile cabling and equipment turn-up. This is a hands-on field leadership role focused on hitting schedules, holding budgets, and delivering quality work. You'll directly supervise internal install crews and manage subcontractor performance across multiple concurrent sites and regions. What You'll Do
OSP Overbuild & Fiber Distribution

• Lead buried OSP fiber overbuild projects, including make-ready and conduit work to property boundaries.
• Oversee route surveys, permitting (municipal, utility, private ROW), pole attachments, and 811 coordination.
• Manage placement of splice points, distribution nodes, and hand-holes/vaults per network design.
• Ensure NESC, local code, and utility compliance across all OSP work.
• Direct in-unit structured cabling installs (Cat6/6A and/or fiber-to-the-unit) in occupied and unoccupied buildings.
• Manage retrofit methods: surface raceway, in-wall fishing, plenum pathways, and riser penetrations per NEC and local fire code.
• Oversee deployment of ONTs, switches, APs, and MDU head-end equipment.

Team & Subcontractor Leadership

• Onboard, schedule, and supervise field crews of 210+ technicians across multiple sites.
• Source, qualify, and manage subcontractors; enforce standards through field audits and scorecards.
• Run safety briefings and toolbox talks; champion a zero-incident culture.
• Resolve field escalations and scheduling conflicts in real time.

Budget, Schedule & Resources

• Manage construction budgets across labor, subcontract, materials, and equipment.
• Track weekly costs vs. budget; flag variances early and drive corrective action.
• Build and maintain detailed Gantt/CPM schedules across OSP and in-building work.
• Manage procurement, staging, inventory, and equipment logistics.

Quality, Reporting & Compliance

• Set and enforce QA standards: OTDR fiber testing, Fluke cable certification, and service turn-up.
• Maintain as-builts, redlines, splice records, test results, permitting closeouts, and lien waivers.
• Deliver weekly status reports, forecasts, and KPI dashboards to leadership.
• Ensure OSHA compliance; lead root-cause analysis on any recordable events.

What You Bring
Required Experience

• 5+ years managing OSP fiber buildouts (buried, conduit, surface-mounted).
• 5+ years managing in-unit/in-building structured cabling in multi-family or commercial settings.
• Proven track record leading crews and subcontractors across multiple active sites.
• Hands-on budget management actuals vs. forecast, POs, and labor cost control.
• Experience with MDU fiber models (FTTB, FTTU, P2P, or PON).

Technical Knowledge

• OSP construction methods: direct bury, conduit/innerduct, splice closures, terminals.
• Fiber testing (OTDR, insertion loss, OPM) and TIA-568 cable certification.
• Make-ready, NESC clearances, and attachment processes.
• Broadband equipment: ONTs, L2/L3 switches, GPON/XGS-PON/DOCSIS, in-unit WiFi.
• Reading OSP engineering drawings, splice maps, CAD, and GIS network records.

Leadership & Tools

• Clear communicator with crews, property managers, and executives.
• Proficient with various Project Management tools, Microsoft products, or equivalent Construction management software.
• Experience with construction ERP/billing and material management systems.
• Valid driver's license, clean record, and willingness to travel up to 75%.

Nice to Have

• BICSI RCDD, FOA CFOT, or equivalent certification.
• OSHA 30-Hour Construction certification.
• Background in telecom, cable MSO, or CLEC multi-family deployments.
• Familiarity with property management workflows, MDU lease-ups, and bulk service agreements.

Working Conditions

• Primarily field-based; outdoor work in all weather.
• Frequent work in occupied buildings, mechanical rooms, rooftops, and utility easements.
• Must lift up to 50 lbs., climb ladders, and work in confined spaces.
• Travel up to 75%, with occasional overnight stays.

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