Communications Manager

Communications Manager

MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the operating system for value movement. If the internet moves information, we move value: crypto, stablecoins, tokenized assets, and whatever comes next. Four offerings make that real: fund, tokenize, trade, and spend. 30M+ customers and 500+ ecosystem partners run on us. Licensed in the U.S. Regulated across the UK, EU, Canada, and Australia.

AI is the default operating mode here. It's woven into every role, and we expect you to use it daily. It handles the manual work so you can deliver on what actually matters.

You'll thrive here if outcomes excite you more than process, if impact motivates you more than titles, and if you want hard problems, real ownership, and teammates who love winning, building, and doing it together.

The bar is high. The pace is real. We're building for what's next, for humans and agents. Recent recognition: Forbes' America's Best Startup Employers 2026. 2nd in Crypto Services on Fortune's inaugural Crypto 100, The Sunday Times Best Places to Work two years running. Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learned, diversity cannot.

About the Role

We're looking for a Communications Manager to serve as a hands-on executor across media relations, partner go-to-market communications, and executive support. Reporting to the Senior Director of Communications, you'll be responsible for turning product milestones and partner launches into polished press materials, pitching stories to reporters, coordinating cross-functional approvals, and keeping our comms engine running smoothly day to day.

What You'll Do

• Pitch and secure coverage across mainstream, tier-1, and industry outlets on an ongoing basis to position MoonPay as a globally recognized brand.
• Own the end-to-end press release lifecycle — from drafting and internal review through legal approval, partner sign-off, and wire distribution via PR Newswire.
• Build and maintain MoonPay's network of media contacts, proactively sourcing new journalists to cultivate ongoing relationships with key press contacts to drive future coverage
• Field inbound press inquiries, coordinating with internal subject-matter experts to provide timely and accurate responses
• Track and compile comprehensive media coverage reports and visibility metrics
• Write supporting content including blog posts on MoonPay's Newsroom Source and draft Assist with award nominations and industry list submissions
• Prepare briefing documents and talking points for executives ahead of conference panels, fireside chats, and media interviews
• Support speaker logistics for events — registrations, scheduling, and coordination with event organizers
• Coordinate across time zones with product, partnerships, legal, and leadership to align on messaging and announcement timing
• Manage relationships with PR tools and vendor platforms
• Keep the GTM pipeline tracker up to date and flag scheduling conflicts or dependencies

What We're Looking For

• 4–6 years of experience in journalism, communications, PR, or media relations — ideally in crypto, fintech, or high-growth tech
• Strong writing skills — able to produce press releases, blog posts, briefing docs, and social content that are polished, accurate, and interesting
• Comfortable working across product, partnerships, and legal teams in a fast-paced, async-first environment
• Highly organized with the ability to manage multiple concurrent projects and a fast-moving editorial calendar
• Experience with wire distribution services and PR tools such as Muck Rack, Cision, or others
• Background in crypto or blockchain — understanding of stablecoins, on/off-ramps, and regulatory landscapes
• Experience coordinating with external PR agencies and international media coverage (not mandatory)
• Prior agency experience at a crypto or fintech-focused PR firm (not mandatory)

Salary Bandings: $100000 - $140000

Benefits & Perks

• Competitive salary package
• Equity package: financial freedom starts with our employees, so all employees have ownership at MoonPay
• Pay-for-performance equity bonus: those who drive outsized outcomes receive outsized rewards
• Moonshot award: we honor exceptional impact. 10 employees twice a year, each earning a $250,000 equity grant
• Pension: employer contributions from day one
• Employee referral program: refer great people, earn 10K in USDC
• Flexible Time Off: choose when to work and when to switch off
• Birthday leave: take the day off to celebrate you
• Enhanced parental leave: more time with family, no second thought
• Hybrid working schedule: work fully remotely or from your nearest Moonbase
• Commuter benefits: public transport to and from the office
• Private healthcare benefits: to protect you and your loved ones
• Wellhub wellness membership: access to gyms, studios, classes, and wellness apps in one membership
• Unlimited enterprise access to the latest AI tools: Claude, ChatGPT, Gemini and whatever's next
• Lunch credit: meals covered on the days you're in the office
• Home office setup allowance: build the home office of your dreams
• Remote working allowance: those working fully remotely get a little extra for utilities
• Monthly product budget and zero-fee crypto transactions
• $1,000 Annual training budget: we support your learning journey
• High Potential Program: structured development, mentorship, and stretch opportunities
• Regular remote company offsites: high-impact in-person sessions and hackathons
• (Ireland) Cycle to Work scheme: tax-efficient bike, gear, and safety kit
• (UK) EV Salary Sacrifice: lease an electric vehicle through pre-tax salary