Accounts Receivable Specialist | Big Box Retail Accounts

Job Description

Job Description

Accounts Receivable Specialist | Big Box Retail Accounts | Menards, Lowe's & Home Depot Experience Preferred

Ohio Mulch Supply | Columbus, Ohio

Here We Grow Again!

Ohio Mulch Supply has been a trusted leader in the landscape products industry for more than 40 years. As Ohio's largest mulch manufacturer, we proudly produce and distribute premium mulch, soil, and landscape products to retailers, contractors, and customers throughout the region.

We are seeking an experienced Accounts Receivable Specialist to join our accounting team. The ideal candidate will be highly organized, detail-oriented, and experienced in managing receivables for large retail customers. Candidates with experience working with major retailers such as Menards, Lowe's, Home Depot, Walmart, Costco, or other national accounts are strongly encouraged to apply.

This is an excellent opportunity to join a stable, growing company where your work directly impacts customer satisfaction, cash flow, and operational success.

Position Summary

The Accounts Receivable Specialist is responsible for managing customer invoicing, account reconciliation, collections, payment processing, and customer account maintenance. This position plays a key role in ensuring timely customer payments while maintaining accurate records and supporting strong customer relationships.

Experience handling retailer deductions, chargebacks, invoice discrepancies, customer compliance requirements, and high-volume billing environments is highly desirable.

Key Responsibilities

• Process and maintain accurate customer invoices and account records.
• Match purchase orders, invoices, and supporting documentation.
• Research and resolve customer billing disputes, deductions, shortages, and payment discrepancies.
• Monitor customer accounts to ensure timely payment and collection of outstanding balances.
• Review and enter information from driver logs and related documentation.
• Generate reports and assist with account reconciliations.
• Respond to customer inquiries regarding invoices, payments, and account status.
• Sort and process incoming mail.
• Maintain organized electronic and paper filing systems.
• Assist with incoming phone calls and general office support duties.
• Perform other accounting and administrative responsibilities as assigned.

Qualifications

Required

• Minimum of 2 years of Accounts Receivable, billing, or general accounting experience.
• Strong attention to detail and commitment to accuracy.
• Ability to manage multiple priorities in a fast-paced office environment.
• Strong organizational, analytical, and problem-solving skills.
• Proficiency with Microsoft Excel, Word, and Windows-based computer systems.
• Experience with 10-key data entry and standard office equipment.
• Excellent customer service and communication skills.

Preferred

• Experience managing Accounts Receivable for large retail customers such as Menards, Lowe's, Home Depot, Walmart, Costco, Kroger, Meijer, or similar national accounts .
• Experience handling customer deductions, chargebacks, compliance-related claims, and account reconciliations.
• Familiarity with retailer portals, EDI transactions, and customer compliance programs.
• Experience with Microsoft Dynamics 365 (Navision) or similar ERP/accounting software.
• Experience in manufacturing, wholesale distribution, consumer products, landscape products, or building materials industries.

Why Join Ohio Mulch?

• Established company with over 38 years of success.
• Industry leader and Ohio's largest mulch manufacturer.
• Stable year-round employment.
• Collaborative and supportive team environment.
• Opportunity for professional growth and development.
• Ability to make a meaningful contribution to company success.

If you enjoy solving billing challenges, maintaining strong customer relationships, and working with major retail accounts, we encourage you to apply today.

Ohio Mulch Supply is an Equal Opportunity Employer.

Ohio Mulch is a landscape supply company that has been providing innovative products and services to satisfied customers for more than 40 years. We produce and sell more mulch in Ohio than any other manufacturer. Our top-quality products are certified by the national Mulch and Soil Council.

Company Description

Ohio Mulch is a landscape supply company that has been providing innovative products and services to satisfied customers for more than 40 years. We produce and sell more mulch in Ohio than any other manufacturer. Our top-quality products are certified by the national Mulch and Soil Council.