Operations Specialist TS/SCI Clearance | Virginia Beach, VA

divh2Operations Specialist Top Secret Clearance/h2pJoin a dynamic global team united by shared values: commitment, integrity, and perseverance. At Cambridge, youll work alongside top talent worldwide, tackling some of todays most complex and critical challenges in defense and security. We are currently seeking an Operations Specialist to support operations in Virginia Beach, VA. This is a full-time CONUS position requiring an active DoD TS/SCI clearance./ppWhat Youll Do As an Operations Specialist, you will play a critical role in 24/7 operations, that serve U.S. government missions. This role falls under Systems Support Specialist within our compensation framework. You will:/pulliBe a member of a 24/7 support team responsible for overseeing daily operations./liliMust be able to work within a team standing a rotating watch to ensure project deliverables./liliBe able to monitor operations and to include mission and support systems (generators, HVAC, etc.) and leverage a wide range of accesses and technical tools to immediately fix many of the technical issues that hinder the mission./liliMonitor IT mission equipment including, servers, clients, routers, switches, telecommunications cabling, etc./liliProvide basic troubleshooting skills to resolve problems. Act as escalation manager liaison between operations and support elements for rapid restoration notification./liliProvide timely updates to customers, Senior Leadership and the Program Manager for situational awareness documentation./liliConduct pass down briefings, maintain pass down logs and present to on-coming watch teams. Train and mentor newly assigned and/or junior watch standers./liliPrepares and administrates the preparation of operations procedures and initiates ongoing updates and changes./liliConduct routine project status meetings with Government Project Managers and company project team and help identify project challenges and risks while offering alternatives to achieve success and continually improve enterprise processes./liliFacilitate or participate in the creation of document deliverables, such as Standard Operating Procedures (SOP), System Assessments, Project Status Reports, etc. prior to submitting to the Government./liliInstructs craft personnel and technical staff in equipment and systems operations, equipment maintenance methods, safe work practices, and procedures, and administers apprenticeship programs./liliEnsure project deadlines are kept and ensure tasks remain within project scope./liliAssists in the operations and maintenance of an organization, branch, plant, or department by performing complex technical work and directing others as assigned in the operation./liliProvides front-line and high-level IT hardware, software, and network support to internal and/or external clients to simplify and enhance their IT experience./liliReplies to requests for technical assistance; identifies, troubleshoots, and resolves technical issues related to hardware, software, and networks; and escalates technical issues if unable to resolve./liliSupports core business applications, virtual environments, firewalls, and networking./liliPlans, designs, configures, and implements IT hardware and software systems; and monitors and maintains both physical and virtual servers, appliances, and applications./li/ulpWhat Youll Bring Required Qualifications:/pulliEducation Experience: Minimum High School and four (4) years experience working in a team environment./liliClearance: Must have a current and active DoD Top Secret security clearance with the ability to obtain a TS/SCI. Proficient with modern IT tools and infrastructure technologies/li/ulpPreferred (Nice to Have):/pulliAct as escalation manager liaison between operations and support elements for rapid restoration notification./liliShow initiative and the ability to work within a team while keeping Cambridge management informed of shifting priorities and challenges./liliWell organized and detail orientated./liliAbility to follow Standard Operating Procedures (SOP)./liliWilling and able to work shift, overtime, holidays, and weekends as required./liliAbility to establish confidence and credibility with managers and senior level Navy leaders and the ability to foster open communications within teams./liliWork effectively in diverse environments to include civilians, military, and contractors./liliConcurrently handle multiple issues and assignments. Works on assignments requiring considerable judgment and initiative./liliDevelops solutions to routine technical problems of limited scope following detailed instructions./liliProficient with modern IT tools and infrastructure technologies/li/ulpTravel Passport/pulliSome overnight stays possible./li/ulpPhysical Work Environment Requirements/pulliPeriods of prolonged sitting and/or standing, including desk-based computer work./liliOccasional extended work hours, including evenings or weekends, as needed./liliWork is performed in a secure facility where personal electronic devices (including Bluetooth- or Wi-Fi-enabled devices) may be restricted./liliPhysical activities may include bending, lifting, carrying, pushing, and pulling materials, consistent with established one-person lift guidelines./liliUse of tools and equipment as required for the role./liliCommunication with team members, customers, and stakeholders through verbal and written methods./liliAbility to manage competing priorities, work under deadlines, and maintain attention to detail./liliInteraction with others in dynamic environments, including situations requiring problem-solving and conflict resolution./liliCompliance with vaccination and medical requirements for TDY/OCONUS roles as per Vaccine Recommendations by AOR | Health.mil./li/ulpBackground Security/pulliEmployment is contingent upon successful background investigation/liliDrug screening may be required for federal contract compliance/li/ulpBenefits Perks We believe in investing in our teamboth professionally and personally:/pulliMedical, dental, vision, life, accident, and critical illness insurance/lili401(k) immediate vesting and match/liliPaid time off and company holidays/liliGenerous tuition training support/liliRelocation assistance/liliSign-on and performance-based bonuses/liliEmployee referral program/liliAccess to Tickets at Work, EAP, wellness initiatives, and more/li/ul/div