E-Commerce Account Specialist
ektello
E-Commerce Growth Specialist Location - Plano, TX (ONSITE) Duration - 12 + month contract to (hire + multi-extension capability) Rate: $ 53.00 /hr. W2 only Job Summary We are seeking a dynamic and results-driven E-Commerce Growth Specialist to join our team. The ideal candidate will be responsible for driving revenue growth on our internal e-commerce platform and external partner platforms by identifying and capitalizing on market opportunities, building strong customer relationships, and ensuring exceptional customer service. This role requires a proactive approach to commercial strategy, a deep understanding of e-commerce trends, and the ability to thrive in a fast-paced digital environment. Key Responsibilities
- Strategy Execution: Develop and execute commercial strategies to achieve and exceed monthly, quarterly, and annual performance targets.
- Market Expansion: Identify and pursue new business opportunities within the e-commerce space.
- Market Intelligence: Conduct market research to identify emerging trends, customer needs, and competitive insights.
- Cross-Functional Collaboration: Collaborate with teams (e.g., marketing, product development) to optimize product listings, pricing strategies, and promotional campaigns.
- Performance Tracking: Monitor key performance metrics and provide regular reports to management.
- Operations Support: Ensure accurate and timely order processing, addressing any customer inquiries or issues promptly.
- Platform Optimization: Stay updated on e-commerce platform policies, tools, and best practices to maximize operational efficiency.
- Proven experience in e-commerce account management, digital optimization, or a related field.
- Strong understanding of e-commerce platforms (e.g., Amazon, Shopify, WooCommerce).
- Excellent communication and negotiation skills, with the ability to engage customers effectively.
- Analytical mindset with the ability to interpret performance data and make data-driven decisions.
- Self-motivated and results-oriented with a strong work ethic.
- Familiarity with digital marketing tools and techniques (e.g., SEO, PPC, email marketing).
- Proficiency in Microsoft Office Suite and e-commerce management systems.
- Bachelor’s degree in Business Administration, Marketing, or a related field, or 3+ years of experience in a similar role.
- Experience with CRM software (e.g., Salesforce) and analytics tools (e.g., Google Analytics).
- Knowledge of social media marketing and influencer partnerships.
Vacancy posted 17 hours ago
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