Bilingual Community Health Worker

Bilingual Community Health Worker

Join the NVFS Family: The Community Health Worker (CHW) navigates the social service system and advocates for individuals, family members, and community members. Cultural competency of the community they serve provides the foundation of the work and is integral to each component of the job duties.

What Makes This Role Special: The mission of the NVFS Community Health (CH) service area is to increase opportunities for everyone to live the healthiest life possible. NVFS aims to achieve this goal by reducing health disparities in underserved communities through these services:

• Health Access : Increases access to health services and health coverage options for clients who experience low-income and/or have no or insufficient health insurance.
• Community Health : Provides educational and supportive services to individuals, families and communities in their efforts to achieve optimal health outcomes. Community Health Workers may be assigned to one CH program or across multiple program areas.

In this role, you will be responsible for:

• Supervise and support up to 25 volunteer advocates in their case work to ensure timely and consistent advocacy.
• Support volunteers in developing case plans and advocacy strategies for active cases.
• Monitor and evaluate each volunteer's investigative and advocacy work, professionalism, and adherence to the CASA role, including annual written performance evaluation for each volunteer.
• Review, edit, and submit objective court reports to ensure accuracy, quality, and timely submission of present findings and recommendations to the courts
• Provide timely feedback, guidance, and resources to support volunteer advocacy.
• Maintain records and case files of active cases.
• Attend court hearings, meetings, and visits as needed.
• Develop and maintain collaborative relationships with child welfare professionals, attorneys, court staff and all professionals involved in cases.
• Ensure timely and accurate case documentation and CASA Manager database entry.
• Support volunteers to conduct independent investigations by gathering information from children, families, service providers, schools, and foster placements.
• Ensure the child's best interests are represented in court and throughout the child welfare process.
• Monitor case progress and ensure compliance with court orders and service plans.
• Serve as a liaison between the child, family, CASA volunteer, and professional team members.
• Ensure volunteer information in CASA Manager database is accurate.
• Support volunteer recognition, retention, and program improvement initiatives.
• Participate in regular supervision with supervisor and provide regular updates.
• Remain current on knowledge of standards and other program-related information.
• Enter data for record keeping and reporting to meet relevant guidelines.

Your Background: We understand that you may obtain skills through a variety of professional, personal, educational, and volunteer experiences.

• Understands and is part of the community being served
• Experience in community work, education, health care, or related field preferred
• Oral and written fluency in English; oral Spanish fluency
• Demonstrated ability to provide culturally appropriate service delivery, group facilitation and maintain confidentiality
• Ability to communicate respectfully, clearly, effectively, tactfully and patiently in-person and on the phone to a diverse population
• Displays empathy, respect, and understanding of community resources, programmatic goals, and understanding of organizational values and processes
• Digital and technical proficiency, including working knowledge of Microsoft Office Suite
• Must be able to demonstrate and live the organizational values of Communication, Integrity, Respect, Collaboration, and Accountability

Additional requirements:

• Successful completion of background checks
• Must have reliable transportation to conduct client visits as needed and visit other designated community locations
• May be called upon to work beyond normal working hours

Working at Northern Virginia Family Services (NVFS) means doing work that matters every day because of the difference you will make in the lives of children and families in Northern Virginia. NVFS' breadth, depth and scope of services offer the resources and support to ensure that everyone in need, at every stage of life, maximizes their potential and fully contributes to a thriving community. At NVFS, we value every team member's contribution and our collective impact on our clients and the community. NVFS is an equal opportunity employer, E-Verify participant and drug-free workplace.