Right of Way Enforcement Manager - Department of Transportation and Infrastructure

About Our JobWith competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.What We OfferThe City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $101,050 - $124,000/year. We also offer generous benefits for full-time employees which include but are not limited to:A guaranteed life-long monthly pension, once vested after 5 years of service457B Retirement Plan140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 wellness day, and 1 volunteer day per yearCompetitive medical, dental and vision plans effective within 1 month of start dateLocation & ScheduleIn this position you can expect to work five (5) days in office at or near the Webb Municipal Building (201 W. Colfax Ave., Denver, CO 80202).Who We Are & What You’ll DoThe Department of Transportation and Infrastructure (DOTI), through its employees, enhances the quality of life in Denver by efficiently delivering effective, high quality, safe and equitable public infrastructure, and services. For more information, please visit the DOTI website.DOTI’s Commitment to Equity:DOTI is committed to providing attention and resources to the areas, assets, and people of the city with the greatest need through equitable contracting, equitable investments, and equitable workforce development.DOTI’s culture revolves around four key principles: (1) Invest in Our People, (2) Operate with Discipline, (3) Use Data to Drive Decisions, and (4) Deliver Results.Right of Way Enforcement (ROWE) is a division within Denver’s Department of Transportation and Infrastructure that serves an enforcement function, primarily in the public right of way and related to parking. Services include multiple parking enforcement programs including patrol, street sweeping enforcement, vehicle booting, ADA and bike lane safety related enforcement, permitted special events and projects, as well as encroachment enforcement, and customer request management. The team will add a new parking citation administrative review program in 2026. ROWE coordinates with other divisions in DOTI, works closely with other departments in the City that offer enforcement within their authority, supports parking related actions managed by Denver County Courts and manages the city’s Parking Management Information System through a contracted vendor. ROWE strives to be a national leader in delivering safe, equitable, and carefree transportation for all users through innovative and diverse enforcement tools and strategies.DOTI is currently seeking a highly qualified and motivated leader for the position of Manager. The individual chosen to fill this position will become an integral part of the DOTI leadership team by directing all strategic and operational areas of ROWE.Specifically, as the Right of Way Enforcement Manager, you will:Implement operational plans, strategic initiatives, and team goals to meet established performance expectations.Maintain and apply the division’s procedures, workflows, and operational standards to ensure consistent and effective service delivery.Provide thoughtful and knowledgeable guidance to internal partners, external stakeholders, and community members on enforcement operations and related programs.Apply and enforce policies, programs, and operating procedures within assigned areas, monitor operating costs, and help ensure budget compliance.Oversee and guide the implementation and daily operations of the new First Level Review program to ensure consistent, fair, and efficient case handling.Coach, mentor, and develop staff, fostering a supportive team environment and encouraging continuous improvement in daily operations.Set clear goals and expectations for team members, deliver performance feedback, and conduct formal evaluations to support professional growth.Encourage and implement process improvements and innovative ideas that enhance operational efficiency and the overall customer and community experience.What You’ll BringOur ideal candidate has some or all the following experience, skills, and characteristics:Experience in parking enforcement, transportation operations, compliance, or a related regulatory field, with an understanding of on‑street operations, legal processes, and enforcement strategies.Demonstrated ability to lead, motivate, and support frontline teams in high‑stress, customer‑facing environments, with strong emotional intelligence and a commitment to staff well‑being.Experience working with enforcement technology solutions, with an understanding of system workflows, data integrity, reporting tools, and the back‑end processes that drive program effectiveness.Ability to collaborate effectively with internal partners, community members, and external stakeholders, balancing customer service, safety, and regulatory requirements.Strong communication and relationship‑building abilities, with a commitment to transparency, accountability, and a positive workplace culture.Demonstrated integrity, sound judgment, adaptability, and a continuous improvement mindset within a complex, fast‑moving operational environment.Required Minimum QualificationsEducation requirements: Bachelor's Degree in a related field based on a specific position(s).Experience Requirement: Three (3) years of experience at the type and level of functional or operational management, which must have included management of professional individual contributors.Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements.License/Certifications: Requires a valid Driver's License at the time of application. Licenses and certifications must be kept current as a condition of employment.Application DeadlineThis position is expected to stay open until Wednesday, June 24, 2026. Please submit your application as soon as possible and no later than 6/24/26 at 11:59 p.m. to ensure consideration.About Everything ElseJob ProfileCA2750 ManagerTo view the full job profile including position specifications, physical demands, and probationary period, click here.Position TypeUnlimitedPosition Salary Range$101,050.00 - $166,733.00Target Pay$101,050 - $124,000/yearAgencyDept of Transportation & InfrastructureRedeployment during Citywide EmergenciesCity and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact View email address on click.appcast.io with three business days’ notice.Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.For information about right to work, click here for English or here for Spanish. #J-18808-Ljbffr City and County of Denver