Order Management Specialist

Order Management Specialist United States, Milpitas, CA Job Description Are you ready to power the future? At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. The Order Management Specialist will be responsible for processing orders in a timely and accurate fashion. Communicate order status and shipping details to our internal and external customers. Perform various order management functions including and not limited to, order maintenance, order fulfilment and ad hoc reporting. Location: Milpitas, CA Position: 3-6 month contract Duties and Responsibilities: Review all incoming customer purchase orders for the required information for order entry. Follow specific procedures ensuring accurate order entry and order fulfillment. Update and maintain all Sales Orders according to specific instructions from the Sales Ops and Planning team Create and enter new customers and part numbers Effectively manage emails, internal and external communication to the customer, as well as internal communication with internal customers Work with internal departments to solve any issues that arise with the customer order, then serve as a point of contact to present information to the customer from order management POV Answer telephone calls and customer service email inquiries timely to include, but not limited to, inquiries about available products, estimated shipment dates, etc. Provide various reports for internal and external customers. Process customer OS&D claims and maintain tracker Job Requirements Candidate must have strong attention to detail. Crucial given the data entry aspect, notes customer provides in their PO, which must be translated to Packing Slips and Sales Order Typing speed of 45 WPM Excellent communication and problem-solving skills Excellent Microsoft Excel knowledge Strong organizational, time management, and interpersonal skills The ability to communicate articulately and efficiently with other people within the company Professional Verbal Communication & ability to work independently

FAIR PAY & A JUST WORKPLACE

At SolarEdge, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation. Base hourly pay offered will be between $28-30 per hour based on market location and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. SolarEdge proudly seeks to build a richly diverse workforce by hiring people with a diversity of thoughts, identities, perspectives, and experiences that help advance the difference we make for consumers, and by ensuring our people experience equity and inclusion in their work lives. We encourage members of traditionally underrepresented communities to apply, including women, people of color, and people with disabilities. US Pre-screening Are you over 18 years of age? * Yes No Are you a citizen of the United States? * Yes No If you are not a US citizen, are you authorized to work in the U.S., unrestricted for any company? * Yes No How did you hear about us? Please select: * Job board (LinkedIn, Glassdoor, Indeed, etc.) SolarEdge Careers website Referral from a friend/colleague SolarEdge event/job fair Social media (Facebook, Instagram, TikTok, etc.) Google search Newspaper/magazine advertisement Recruitment agency Other Help us be an equal opportunity employer You are requested (but not required) to fill in the personal data below. This information will not be used as selection criteria for the hiring process. Gender Choose Male Female Prefer not to say Race / Ethnicity Please mark the one that describes the category with which you primarily identify. Choose White a person having origins in any of the original peoples of Europe, the Middle East, or North Africa. Hispanic or Latino a person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. Black or African American a person having origins in any of the black racial groups of Africa. Asian a person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand and Vietnam. Native Hawaiian or Other Pacific Islander a person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. Native American or Alaska Native a person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. Two or More Races a person who identifies with more than one of the above categories. Prefer not to say Veteran Status Why Are You Being Asked to Complete This Form? This employer is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans. To help us measure the effectiveness of our outreach and recruitment efforts of veterans, we are asking you to tell us if you are a veteran covered by VEVRAA. Completing this form is completely voluntary, but we hope you fill it out. Any answer you give will be kept private and will not be used against you in any way. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at How Do You Know if You Are a Veteran Protected by VEVRAA? Contrary to the name, VEVRAA does not just cover Vietnam Era veterans. It covers several categories of veterans from World War II, the Korean conflict, the Vietnam era, and the Persian Gulf War which is defined as occurring from August 2, 1990 to the present. What Categories of Veterans Are “Protected” by VEVRAA? “Protected” veterans include the following categories: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans. These categories are defined below. A “disabled veteran” is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Choose I identify as one or more of the classifications of protected veteran listed above I am not a protected veteran Prefer not to say Disability Form CC-305 • OMB Control Number 1250-0005 • Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Yes, I have a disability, or have a history/record of having a disability No, I don’t have a disability, or a history/record of having a disability Prefer not to say Mandatory Mandatory #J-18808-Ljbffr SolarEdge Technologies Inc.