Care Navigation Manager
Empath Health
- # Care Navigation ManagerApply: West Palm Beach, FL: Full time: Posted 4 Days Ago: CAREN014885**Trustbridge Hospice, a part of Empath Health,** is seeking an organized and friendly **Care Navigation Manager** for our team in **West Palm Beach**.This position is **onsite.** This **full-time** position works **Monday through Friday, 11:00a.m – 7:30 p.m.**, supporting the Admissions teamand ensuring a seamless, empathetic experience for patients and families during one of life’s most meaningful transitions.Since 1978, **Trustbridge Hospice** has cared for more than 200,000 South Florida families. As a community-based nonprofit, we provide 24/7 hospice and palliative care, along with caregiver support and bereavement services for families facing serious illness.The Care Navigation Manager is responsible for leading and coordinating the intake process for hospice referrals. This position ensures that referred patients and their families are compassionately guided through the referral and access process, including explaining hospice services, verifying eligibility, and scheduling initial assessments and admissions. The manager supervises care navigation staff and ensures that all inquiries and referrals are handled with sensitivity, efficiency, and in accordance with regulatory standards.**What you'll Do*** Oversee the care navigation team responsible for receiving and processing all hospice referrals.* Ensure the prompt and accurate intake of patient information, including clinical details, insurance verification, and documentation.* Ensure care navigation staff provide clear and compassionate explanations of hospice services, goals, and eligibility.* Oversee the coordination and scheduling of initial hospice visits, admissions assessments, and other onboarding appointments in collaboration with the admissions team.* Monitor referral-to-admission timelines to ensure timely access to care and high-quality service delivery.* Ensure accurate records and documentation in the electronic health record (EHR) system and ensure compliance with all HIPAA, Medicare, and state regulatory requirements.* Train, supervise, and support intake and care navigation staff to uphold high standards of customer service, communication, and operational efficiency.* Identify and address barriers to timely admission and proactively resolve issues impacting access to care.* Develop and maintain standard operating procedures for the intake process, with a focus on continuous quality improvement.* Generate reports on referral volume, conversion rates, response times, and other key performance indicators.**Why Join Empath Health?*** **Earn Competitive Pay:** Your skills and contributions are recognized and rewarded.* **Benefits & Wellness:** Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.* **Industry-Leading PTO:** 5+ weeks to rest, recharge, and live your Full Life.* **Grow Your Career:** CEU support, tuition reimbursement, and advancement opportunities.* **Make a Difference:** Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.**What You'll Need*** Bachelor’s degree in nursing, healthcare administration, social work, or a related field preferred.* Minimum 3 years of experience in hospice, home health, or healthcare intake/admissions.* 1–2 years of supervisory experience in a healthcare setting requiredExceptional communication and interpersonal skills with a compassionate, patient-centered approach.* Familiarity with hospice philosophy, eligibility criteria, and regulatory guidelines.* Proficiency in EHR systems and Microsoft Office Suite.* Strong organizational and problem-solving skills with the ability to manage multiple priorities.
- J-18808-Ljbffr Empath Health
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Care Navigation Manager in West Palm Beach, FL vacancy
- Trustbridge Hospice, a part of Empath Health, seeks a Care Navigation Manager in West Palm Beach to lead the intake process for hospice referrals. The onsite, full-time role supports the Admissions team and guides patients and families through eligibility, scheduling, and...SuggestedFull time
$26.5 - $47.59 per hour
...Candidate must live in/around West Palm Beach, FL.Position PurposeAssists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care...SuggestedHourly payFull timePart timeLive inWork at officeRemote workFlexible hoursCentene Corporation
West Palm Beach, FL4 days ago- Club General Manager — Luxury Private Racquet & Wellness Court Club Department Management Location West Palm Beach, FL Posted Sep 1,... ...member-centric organizations, building high-performing teams, and navigating the governance structures unique to the club industry. Racquet...Suggested
- Milton Hershey School, a cost-free pre-K through 12th grade residential school, is seeking a Youth Development Specialist in the Education, Training & E-Learning department. This role supports students’ academic, social, and emotional growth through mentoring, small-group...Suggested
Milton Hershey School
Palm Beach, FL2 days ago $40k
...Overview Position: Staffing Coordinator (Care Experience Manager) Join a Company That Puts People First! Aveanna Healthcare is one of the largest private-duty nursing companies in the nation and is continuing to grow. We're proud to foster a workplace culture...SuggestedFull timeWork at officeMonday to FridayShift workAveanna Healthcare LLC
West Palm Beach, FL2 days ago- ...and Right at Home through trust, communication, and exceptional care. It begins with trust. It begins with relationships. It begins with... ...right time. That’s where you come in. We’re looking for a Care Manager who understands that great home care is about much more than...
Right at Home UK
West Palm Beach, FL4 days ago - ...Company Overview Prominence Health is a value-based care organization bridging the gap between affiliated health systems and independent... ...Learn more at: Job Summary Under the supervision of the Care Management Clinical Program Manager, the RN Care Manager is responsible...Local area
Universal Hospital Services
West Palm Beach, FL3 days ago - ...Responsibilities Prominence Health is a value-based care organization bridging the gap between affiliated health systems and... ...more at: Job Summary: Under the supervision of the Care Management Clinical Program Manager, the RN Care Manager is responsible for...Local area
Universal Health Services
West Palm Beach, FL1 day ago - Right at Home West Palm Beach is seeking a Community Engagement Manager to build trusted relationships with healthcare providers, senior living facilities, and community organizations. You will represent the company at events, develop partnerships, and create educational...
$46.92k
...changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately... ...include: Providing daily supervision and mentorship Managing household routines and student schedules Administering...Full timeWork from homeRelocationRelocation packageFlexible hoursWeekday workMilton Hershey School
Palm Beach, FL15 hours ago$50k - $55k
...FUNCTIONS: Collaborate with physicians, care teams, and other staff members in... ..., and coworkers. Cooperates with Management and peers to promote an environment of teamwork... ...MS Word, and Excel, and the ability to navigate electronic health record systems. Experience...Full timeLocal areaImmediate startFoundCare Inc
West Palm Beach, FL2 days ago$24 - $46.81 per hour
...JOB DESCRIPTION Job Summary Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired...Hourly payFull timeContract workWork experience placementWork at officeLocal areaMolina Healthcare
West Palm Beach, FL44 minutes ago- ...Collaborate daily with hospital case managers, social workers, physicians, and nursing... ...identify patients appropriate for post-acute care. Assist in coordinating timely... ...following discharge. Assist providers in navigating post-acute placement options based on...Full timeWork at officeFlexible hours3 days per week
IPMSO
West Palm Beach, FLa month ago - ...Call Stipend Competitive salary Flexible schedule Health insurance Paid time off COMPANY OVERVIEW Palm Beach Care Management (PBCM) is a private-pay aging life care practice with twelve years of history serving seniors, adults with chronic illness, and...Full timeHome officeMonday to FridayFlexible hoursShift workAfternoon shift
Palm Beach Care Management
West Palm Beach, FLa month ago - Palm Beach Care Management is seeking a full-time Care Manager to deliver high-quality, client-centered aging life care services in the field across Palm Beach County. You will handle documentation, billing support, and proactive communication with families, aides, physicians...Full time
- Palm Beach Care Management seeks a full-time Care Manager to deliver client-centered aging life care services in the field across Palm Beach County. Responsibilities include in-home visits, care coordination, documentation, and proactive communication with families, aides...Remote jobFull timeFlexible hours
- ...securing bids and proposals and makes recommendations to the Property Manager as they relate to the building's physical condition. Working... ...Reach with hands and arms. Ability to quickly and easily navigate property/buildings are required to meet the job functions....For contractorsWork at officeLocal areaWeekend work
Castle Group
West Palm Beach, FL2 days ago - Prominence Health is seeking an RN Care Manager in Florida to deliver care management services for medically and socially complex members. You will develop individualized care plans, coach for adherence, and partner with physicians and community resources to achieve optimal...
- Prominence Health seeks a dedicated RN Care Manager who will provide essential care management services for members with complex medical needs. Under the guidance of the Care Management Clinical Program Manager, the RN will develop individualized care plans while promoting...
- Prominence Health seeks an RN Care Manager to provide management services for medically and socially complex members. Under supervision, you will develop individualized care plans and coordinate care with physicians, families, and community resources to optimize health...
- ...This is not a traditional desk-based clinic manager position. Health Haven is seeking an... ...accountable leader who wants to improve patient care, build effective systems and grow with an... ...and ongoing treatment. Help patients navigate operational barriers without providing...Temporary workLocal areaImmediate start
- ...we ensure we deliver exceptional patient care. What Sets Us Apart? Drive Innovation... ...Impact – Help patients and families navigate their healthcare journey with compassion... ...achievements. Home Health Sales Account Manager / Account Executive Field-Based |...Full timeLocal areaFlexible hours
VitalCaring Group
West Palm Beach, FL15 hours ago - Aveanna Healthcare is seeking a Staffing Coordinator (Care Experience Manager) in West Palm Beach, FL to coordinate caregiver schedules, organize orientations, and manage on-call coverage. This full-time role offers a comprehensive benefits package and a base salary with...Full timeMonday to Friday
- ...Center in West Palm Beach, FL, seeks a Full Time Navigator for the SMMT Grant to support clients through... ...member of a multidisciplinary team, you will manage client files, prepare reports, and ensure smooth coordination of care. RN license + 2-3 years experience; BLS/CPR...Full time
- Cleveland Clinic Health System West Palm Beach seeks a Care Coordinator RN Nurse Navigator to partner with ED physicians and a multidisciplinary team... ...role emphasizes patient outreach, longitudinal disease management, and seamless transitions of care. The caregiver will...Weekend work
- ...organizational skills and the ability to manage, prioritize, work under pressure and meet... ...proactive, and creative; uses sound judgment and navigates ambiguity to get things done Flexible... ...benefits include comprehensive health care coverage, on-site health and wellness...Flexible hours
Chase
Palm Beach, FL15 hours ago - ...completion through operational turnover while supporting the ongoing management of a multi-state property portfolio. This role coordinates... ...construction sites. Ability to climb stairs, ladders, and navigate active construction environments when required. Ability to...For contractorsWork at office
STERLING RETAIL SERVICES LLC
West Palm Beach, FL18 days ago - ...oversees the entirety of daily center operations, ensuring adept management of personnel, vigilant product oversight, smooth coordination... ...and concentrate on tasks for extended periods. Ability to navigate the office environment safely, including stairs and elevators...Work at officeFlexible hoursShift workWeekend workAfternoon shift
- ...leading chemical supplier in West Palm Beach is seeking a Territory Manager to engage with customers in the hospitality and healthcare... ...have at least one year of sales experience and should be able to navigate operational environments. Strong benefits package including...
- ...Trustbridge Hospice, a member of Empath Health, is currently seeking a caring and motivated RN Hospice Case Manager to join our team in Palm Beach County. If you are passionate about patient-centered care and want to make a profound impact in the lives of patients and...ReliefWeekend work
Approved Homemakers and Companions Inc
West Palm Beach, FL15 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Care Navigation Manager. Be the first to apply!
Related searches
- ambulatory care manager West Palm Beach, FL
- care manager West Palm Beach, FL
- patient care manager West Palm Beach, FL
- director of managed care West Palm Beach, FL
- social and community service manager West Palm Beach, FL
- social services director West Palm Beach, FL
- director of care West Palm Beach, FL
- social services supervisor West Palm Beach, FL
- foster care supervisor
- health care project manager