SAP Basis Specialist - Cloud, S/4HANA & HEC (Contract)

Top Skills: 1. SCCM 2. Active Directory 3. Server Admin 4. Fusion center 5. ITIL – Change management Basic Qualifications: • Basic understanding of IT systems, including servers, networking, and workstations. • Ability to perform fundamental troubleshooting across hardware and software environments. • Familiarity with IT ticketing systems for tracking and resolving support requests. • Exposure to change management processes within an IT operations framework. • Awareness of monitoring and alerting tools used to maintain system health. • Strong customer service skills with the ability to explain technical concepts in simple terms. • Must demonstrate a professional demeanour and maintain a presentable appearance when interacting with customers. Preferred qualifications: • Hands-on experience with common IT support tools and platforms. • Basic understanding of Active Directory, user account management, and permissions. • Ability to follow established procedures with precision and attention to detail, particularly in compliance-driven environments. • SCCM workstation imaging and packaging experience is a plus. • Willingness to work second or third shift, particularly to support coverage during team absences or vacations. #J-18808-Ljbffr