Sales Professional - Outside Sales

Job Responsibilities Lead Generation Consistently network and build relationships to generate referrals for both at‑need cemetery arrangements and pre‑need arrangements using company tools, processes and standards. Hold self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face‑to‑face during events, door knocking or group seminars. Obtain referrals from families served by the location by following up through visits with families after the service. Network and build community and civic relationships. Explain and present Dignity Memorial® Personal Planning Guide presentations to families served and referred families. Maintain and track activity levels to ensure productivity. Remain flexible with schedule to achieve results; often works nights and weekends. Build Relationships with Families Establish and maintain strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through. Respond to client inquiries in a timely, respectful, sensitive and professional manner. Support families in time of grief with acts of kindness. Connect with families through listening, honest communication and genuine concern. Develop an understanding of each family’s unique needs and offer solutions that provide value to them. Stay in touch with families to ensure satisfaction. Prepare for all appointments and perform all procedures with professionalism and attention to detail. Provide service beyond expectations to ensure satisfaction and form the foundation for future sales based on long‑term relationships. Build trust‑based relationships to earn the right to ask for referrals. Earn the right to gain referrals to offer protection for family members, relatives and friends by educating them on the benefits of pre‑planning. Teamwork Consistently build relationships and work cooperatively with the Funeral Director and other funeral home and/or cemetery staff. Collaborate and team with funeral directors, location managers, and other members of funeral home and or cemetery staff to provide seamless, high‑quality service. Represent a continuous link from services provided at need, through aftercare, to providing services to protect families in the future. Thoroughly and completely review previous services and contacts with families to prepare to support current needs and or sales. Act as one team, setting arrangement continuation visits within two to three days after the service. Share family concerns with the rest of the SCI team. Minimum Requirements Education: High school education or equivalent. 1‑2 years of college or equivalent experience. License: Current state/province issued driver’s license with an acceptable driving record. In states/provinces where required, must hold a Funeral Directors License to perform this role. Experience: Sales experience or one to two years industry experience or equivalent education. Previous experience with Customer Relationship Management (CRM) systems is a plus. Knowledge, Skills and Abilities Basic computer and technology skills within a sales environment. Ability to work well in a team, as well as independently. Ability to work beyond “standard” hours as the need arises. Good driving record. Good work ethic. High level of integrity. Creative, outgoing and energetic. Comfortable presenting in front of others. Desire to help others. Bilingual, knowledge of another language is a plus. Work Conditions Work Environment Work indoors and outdoors during all seasons and weather conditions. Local and/or multiple location traveling required. Comply with dress code policy. Work Postures Sitting continuously for many hours per day, up to 6 hours per day. May climb stairs to access buildings. Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage. Work Hours Working beyond “standard” hours as the need arises. Compensation Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission‑based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $16.90 per hour for all hours worked) Benefits Medical Dental Vision Flexible Spending Accounts (health care and dependent care) Health Savings Account with Company Contribution Sick Leave Short‑Term Disability Long‑Term Disability Life Insurance Voluntary Accidental Death or Dismemberment Insurance Dependent Life Insurance SCI 401(k) Retirement Savings Plan with Company match Employee Assistance Program Background Check As part of your pre‑employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased individuals and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer. Equal Opportunity Statement Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. #J-18808-Ljbffr Service Corporation International