IT Help Desk Analyst
The J. M. Smucker Company
Overview IT Help Desk Analyst – Your Opportunity as the Analyst IS Support Services. As a Support Services team member you provide insightful advice and friendly technical support to users in need. You diagnose hardware and software issues, explain situations with patience and empathy, and offer solutions to quickly get users up and running again. You stay conscious of users' time demands while juggling multiple customers. You fulfill Smucker's service commitment with style, speed, and skill, earning the trust of customers and coworkers by offering guidance, knowledge, tips, and training. Location: McCalla AL Work Arrangements: Onsite In this role you will Provide Tier I & Tier II support for mobile devices (smartphones, tablets, pads) Provide Tier I & Tier II support for Microsoft O365 desktop operating systems and software to end-users Image, configure, and deploy computers in a manufacturing environment Deploy and repair local and network printers Install and configure software applications Install and support VPN client software Support the needs of enterprise users both onsite and remotely Provide after-hours support as needed Document (create/update) Standard Operating Procedures (SOPs) The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we support every employee by meeting their physical, emotional, and financial needs. What we are looking for Minimum Requirements Strong people skills and an aptitude for problem solving Strong customer service skills Ability to maintain composure and customer focus while troubleshooting and solving technical issues Ability to adhere to a schedule of customer appointments Ability to manage relationships with vendors Ability to work independently with limited in-person supervision Team player Skilled in the Microsoft Office applications Additional skills and experience that we think would make someone successful in this role (not required) Bachelor’s degree Previous experience in a Help Desk or support position Knowledge of the ServiceNow Platform #J-18808-Ljbffr The J. M. Smucker Company
$86.4k
...correlate into business value statements. Uses functional and organizational knowledge to mentor Associate and Intermediate Technical Analysts. Leads project teams or actively participate as subject matter expert (SME) on moderately complex projects (which are cross...SuggestedFor contractorsWork at officeLocal areaRemote workHighmark Health
Buffalo, NY1 day ago$90k - $110k
...culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.At Leica Biosystems, we’re not just shaping the future of cancer diagnostics...SuggestedFull timeRemote workWork from homeFlexible hoursNight shift- ...IT Help Desk Technician The IT Help Desk Technician serves as a key point of contact for team members, providing both remote and in-person technical assistance while engaging regularly with internal staff across the organization to resolve issues and support day-to...SuggestedWork at officeRemote work
- ...Fire systems # Monitor the health of access control, camera surveillance and perimeter intrusion # Monitor the health of critical IT systems # Networks # Servers # Perform incident coordination on the event of significant incidents # Initial response and...SuggestedRemote workShift workWeekend work
H5 Data Centers
Buffalo, NY16 days ago $65k - $75k
...solutions, workforce management, IT services, and more to meet the... ...: The Technical Support Analyst II works with internal employees... ...Responsibilities: Desktop support - desk side and remote phone support... ...Provide 1 st and 2 nd level help desk support for end users and...SuggestedFull timeWork at officeRemote workWeekend workAcara Solutions
Buffalo, NYmore than 2 months ago- ...memorable experiences. Role Description The Information Technology Help Desk Technician is a full-time, on-site role based at Buffalo Games'... ...technical skill levels. The role collaborates with other IT staff to support network connectivity, assist with onboarding and...Full timeWork at officeLocal area
$70k - $85k
Please reference position Service Desk Analyst in the subject line of email. National Fuel is... ...lead resource for Service Desk activities, helping coordinate daily support efforts and... ...or related 10+ years prior experience in IT role supporting End Users and IT Operational...Permanent employment- Job Description The area: Service Desk The Service Desk at nfrastructure is made up of a highly motivated team whose attention to detail... ...necessary. The Service Desk team works together to support the IT infrastructures at client locations while simultaneously maintaining...Flexible hoursShift workNight shiftDay shiftAfternoon shift
$51.5k - $85.83k
...Technical Data Analyst – Buffalo, NY (Hybrid) Apply Now Share this... Location: Buffalo, NY Type: Full Time Lawley is... ...damental Components of the Job: Collaborate with Applications and IT Team to improve functionality, analyze business needs and create...Full timeWork at officeLawley
Buffalo, NYa month ago$91.6k - $135k
...best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission...Local areaRemote work$139.7k - $232.9k
Overview:A Principle Desktop Engineering Architect is a senior-level technical expert and leader responsible for designing, implementing, and optimizing complex endpoint engineering solutions across both Windows and macOS environments. This role operates with a high degree...Full timeFlexible hours$60k - $70k
IT Helpdesk Technician Information Technology Helpdesk Technician Location: Manhattan,... ...support users across the business whilst also helping employees get more value from modern AI... ...Helpdesk Technician, IT Helpdesk, Service Desk, Desktop Support, End User Support,...Work at office- ...environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we're creating a legacy that goes beyond business—one that's changing the world for the...For contractorsWork at office
Armstrong Fluid Technology
North Tonawanda, NY10 days ago - ...computer peripherals. • Desktop and Network Support • Ability to setup, configure and add all hardware. • Assist Corporate Desk Side Support technicians with large IMAC’s. • Documents, maintains, upgrades or replaces hardware and software systems. • Supports...Work at officeMonday to Friday
A3 Staffing Solutions
Buffalo, NY2 days ago - ...This customer-facing role partners with Sales, Implementation and IT to ensure successful adoption of Payroll, Time & Attendance, HRIS... .... We also provide flexible, hybrid work arrangements to help you maintain balance and do your best work. Apply today and join...Flexible hours
Employer Services Corporation
Amherst, NY26 days ago $50k - $60k
...Support team. If you enjoy solving problems, helping customers succeed, and working with... ...support requests via phone, email, and help desk tickets. ● Log, track and close incoming... ...help desk, customer support, or a related IT role. What Sets You Apart: ● Strong troubleshooting...Full timeRemote workWorldwideMonday to FridayAcara Solutions
Tonawanda, NYa month ago- Position Summary: The IT Support Specialist’s primary role is to provide timely remote and desk-side technical support through the IT help desk for employees across all Metalico locations. The position is responsible for resolving and documenting day-to-day service requests...Work at officeRemote workMonday to FridayNight shift
- CUBRC is seeking a skilled IT Support Specialist to join our team located in Buffalo, NY to provide support for the corporate hybrid IT environment, including cloud-based systems (Azure, AWS), on-premises infrastructure, and end-user support. The ideal candidate will...Full time
$104.8k - $192.2k
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. External...Summer holidayLocal areaRemote workFlexible hours$64,535.64 - $88,744.11 per week
...Decision Support Analyst Location: Larkin Bldg @ Exchange Street Location of Job : US:NY:Buffalo Work Type : Full-Time Shift 1 Job... ...Credentials Bachelor's degree in accounting, business, finance, IT or similar required. Experience 3 years of experience in MS...Bi-weekly payFull timeShift workWeekend work- Tonawanda, NY, or Burr Ridge, IL, United States | req31094 What you will enjoy doing You will troubleshoot plant operational issues and deliver timely, effective technical solutions to maintain safe and consistent production You will identify and lead small‑scale projects...
$50.5k - $80.8k
...of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers... ..., our Technical Solutions Specialists play a critical role in helping partners design, build, and deliver technology solutions that...Full timeTemporary workWork at officeWorldwide- Berkshire Hathaway HomeServices Da-Ly Realty is seeking a Knowledgeable Technical Support Agent to join our remote team. You will troubleshoot hardware, software, and system issues while enabling business technologies for employees and agents. The role emphasizes analytical...Remote job
- Join Our Team as the Backbone of IT Excellence Ready to take your technical skills to the next level? Do you enjoy solving complex issues, supporting teams, and being the go-to expert when things get challenging? ONE 2 ONE Inc., a leading MSP, is looking for a strong technical...
- ...on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support... ...is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. #J-18808-Ljbffr...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Cheektowaga, NY4 days ago $65k - $70k
...User Support Technician Position Information Position Title: Desktop Support / User Support Technician Department: JSMBS IT Posting Link: "" Job Type: Full-Time Posting Detail Information Position Summary This position is in the Jacob School of...Full timeWork at officeLocal areaRemote workMonday to Friday- ...consent to receive SMS text messages from Gr8ttek regarding your application status, interview scheduling, onboarding updates, and hiring notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance....Daily paidPart time
- HARDY INDUSTRIES is seeking skilled technicians in North Tonawanda, NY for a multifaceted I.T. and Telecom role. Responsibilities include OS installations, structured cabling, and Telecom tasks. The ideal candidate will have at least one year of relevant experience, possess...For contractorsFlexible hours
$24 - $30 per hour
Position Overview Maintenance Parts Inventory Specialist & Support Technician responsibilities include organizing and management of the maintenance parts inventory, receiving and stocking parts into inventory. Responsible for inventory accuracy, reducing stock errors...Hourly payFull timeFlexible hoursShift workNight shift$15 per hour
Benefits Bonus based on performance Company parties Opportunity for advancement Overview We are looking for Point Callers that are self-motivated and ambitious individuals in the Buffalo/Kenmore area. We are seeking hard working motivated candidates that are serious about...Hourly payFull timeWork at officeDay shiftLakefront Mediation
Buffalo, NY2 days ago
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