Administrative Staff Assistant

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Position Description

Does serving the City of Seattle and building a stronger community call to you? Are you a team player with attention to detail? Do you consider yourself an administrative self-starter who is highly motivated and well organized? If you answered yes to these questions, then Seattle Public Utilities' People, Culture and Community (PCC) Branch's Administrative Staff Assistant role may be the place for you!

We are seeking two resourceful and proactive administrative professionals to join the PCC team to provide day-to-day administrative support and coordination. The roles will primarily support either our Corporate Performance Division (Information Technology) or Customer Care Division (Customer Affordability Programs):

• Corporate Performance: As an Administrative Staff Assistant for the Corporate Performance Division, you will become a member of a diverse and dynamic team that works to enable a future ready utility where technology empowers our employees to fulfill our commitment to people, communities and the environment. In this role, you will directly support the Division Director with administrative tasks, meeting management and communications, recruitment processes, project coordination and event planning. You will provide administrative support to the division's managers and team members on training and procurement, staff engagement, digital workplace management and outreach.
• Customer Care: In the Customer Care Division, we are dedicated to serving Seattle with innovation and collaboration. Our commitment to excellence drives us to provide exceptional support to our community, ensuring that every interaction is meaningful and impactful. Through our diverse programs, we strive to make a positive difference in the lives of those we serve, fostering strong relationships with both internal and external stakeholders. As the Administrative Staff Assistant, you will be at the heart of our operations, providing seamless support to our staff and enhancing their ability to deliver outstanding customer service. Your role is crucial in maintaining effective communication across all levels of the department, ensuring that our team can work efficiently and cohesively. By supporting our staff, you contribute significantly to the vibrant community we live, work and play in.

About Seattle Public Utilities : Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water, drainage and wastewater, and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPU's work includes system maintenance and improvements and keeping Seattle clean. Over 1,400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations.

For more information about Seattle Public Utilities (SPU), check out the:

• SPU Website
• SPU Workplace Expectations (Download PDF reader) (Download PDF reader)
• Strategic Business Plan

SPU commits to Our City Valuesand Race and Social Justice as core principles that guide our work. We actively take steps to dismantle systemic racism and increase service equity. We value diverse life experiences and strive to create a workplace that is welcoming to all. We take steps to be inclusive and equitable in our recruiting, hiring and promotional opportunities.

Why join us?

We know work isn't only about what you do, it's also about who you work for and with! SPU provides a fun and family-friendly work environment that supports a work life balance, including:

• Hybrid work schedule opportunities
• Family-friendly and multicultural work environment
• Generous benefits package
• Free Orca Pass
• City pension plan with employer/employee contributions
• Growth potential and advancement opportunities

Job Responsibilities

• Serve as the administrative professional to the work group assigned. This can include direct administrative support to management and/or leadership such as calendaring, meeting coordination, training and travel, HR activities, communications, event planning, finance, and project tracking.
• Assist with the management of SPU's internal application/portal for customer inquiries, which includes disseminating and accurately routing requests, research SPU system data compilation, drafting and/or editing responses to customers on behalf of management staff.
• Utilize various computer applications and software packages; enter data, maintain and generate reports from a database or network system; design, maintain, and utilize data to develop reports using spreadsheet software; create, format and revise charts, graphs, flowcharts, booklets, brochures, and forms; verify data for accuracy and completeness.
• Provide administrative support to workgroup managers and advisors with their performance tracking metrics and methods for measuring outcomes.
• Review and edit briefing materials and presentations. Work with staff to ensure quality of content and writing prior to submission.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Experience: One (1) year of experience in administrative analysis, budget administration or preparation, office management, personnel administration, program administration, as staff assistant, or in a closely related field.

Education: Bachelor's degree in business or public administration, or another closely related field.

Education and Experience Equivalency: Combinations of appropriate education, training, certification, and experience will be evaluated on an individual basis for comparability to the minimum education and experience requirements.

Desired Qualifications: We are seeking candidates with a welcoming and approachable attitude who excel in customer service and possess some or most of the following:

• Commitment to the City's Race and Social Justice (RSJ) Ordinance that outlines our work in Diversity, Equity, Inclusion and Belonging.
• Strong written and verbal communication skills, enabling you to interact effectively with our internal and external stakeholders.
• Exceptional organizational skills are a must, as this role requires managing and prioritizing multiple tasks and meeting deadlines, time management and prioritization skills are highly valued.
• A solid understanding and practice of accounts payable, contract procurement, and project management concepts.
• You should be able to thrive in a fast-paced, dynamic environment, be passionate about continuous learning and improvement, approach challenges as opportunities and think creatively about solutions.
• Proficiency with Microsoft 365's platform of tools and applications; High proficiency in Outlook, Excel, PowerPoint and SharePoint are necessary for success. Experience with Adobe Acrobat, VISIO, and electronic signing software are desirable.
• The ability to maintain confidentiality and handle sensitive information appropriately is essential.
• Strong customer service experience.

Working Environment/Conditions:

• Work is performed in an office environment.
• This position requires in-person at work for 3 to 4 days per week to meet business needs.

Additional Information

Application Requirements:

• A full City of Seattle online application.
• Resume & Cover letter addressing your knowledge and experience, related to this position.
• This hiring process involves a background check of conviction and arrest record in compliance with Seattle's Fair Chance Employment Ordinance, SME 14.17. Applicants will be provided an opportunity to explain or correct background information.

The full salary range for this position is: $40.00- $46.63 Hourly

Benefits: The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at:

Who may apply: The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity.

If you have any questions, please contact Uma Suseelan at View email address on click.appcast.io Learn more about Seattle Public Utilities at our web page

The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.