Senior Accounts Receivable Specialist

Department: Finance / Accounting

Reports to: Controller

Location: West Valley City, Utah - on-site

Status: Full-time

Compensation:

Position Summary

SilencerCo is hiring a Senior Accounts Receivable Specialist to own the day-to-day accounts receivable function and serve as the primary financial point of contact for our dealer and distributor network. This is a senior individual-contributor role for someone who wants ownership rather than task assignment. You will manage the full order-to-cash cycle, make judgment calls on credit and collections, resolve account disputes directly with customers, and partner closely with Sales, Customer Service, and Operations to keep receivables clean and cash moving.

The role sits inside a small, high-visibility finance team. AR at SilencerCo is not high-volume transaction processing in isolation - it touches a regulated distribution channel, a growing direct-to-consumer business, and dealer programs that change as the business changes. We are looking for someone who can handle that ambiguity, document what they build, and become the person the rest of the company asks when they have an AR question.
Key Responsibilities
Order-to-Cash Ownership

• Own end-to-end accounts receivable: invoicing, cash application, credit memos, deductions, and account reconciliation across dealer, distributor, and direct-to-consumer channels.
• Post and apply daily cash receipts (ACH, wire, credit card, check) and resolve unapplied and short-paid items promptly.
• Review and release orders on credit hold; escalate exceptions with a recommendation rather than a question.
• Process returns, chargebacks, and dealer payment reversals, and coordinate the related credits with Customer Service and Operations.

Collections and Credit

• Manage the aging schedule and run a disciplined collections cadence; keep past-due balances and DSO within targets.
• Contact customers directly on overdue balances and negotiate payment plans within approved authority.
• Perform credit reviews on new and existing accounts, including references and financial review, and recommend credit limits and terms.
• Prepare bad debt and reserve recommendations for the Controller and support any collection-agency or write-off decisions.

Customer and Cross-Functional Relationships

• Act as the primary AR point of contact for dealers and distributors; build working relationships with their accounting contacts so issues get resolved before they become disputes.
• Partner with Sales on account status, terms questions, and program-related billing so finance and sales give customers a consistent answer.
• Support dealer incentive, rebate, and promotional programs from the receivables side, including accurate accrual and settlement of program credits.

Close, Controls, and Reporting

• Complete AR month-end close tasks on schedule: subledger-to-general-ledger reconciliation, aging analysis, reserve support, and close binder documentation.
• Prepare recurring AR reporting - aging, DSO, collections progress, credit exposure - and explain the drivers behind the numbers, not just the numbers.
• Maintain and improve AR documentation, desk procedures, and internal controls; support external audit and year-end requests.
• Identify and drive process improvements in billing, collections, and cash application, including better use of our ERP and payment platforms.

Systems

• Work daily in Odoo, Bill.com, and Excel; support any AR-related system implementations or upgrades.
• Assist with the financial and operational setup of direct-to-consumer web sales, including payment processing, refunds, and dealer transfer coordination.

Qualifications
Required

• Five or more years of progressive accounts receivable, credit, or collections experience, including ownership of a full AR cycle.
• Associate or bachelor's degree in accounting, finance, or business preferred.
• Demonstrated experience collecting from commercial or B2B accounts and holding firm on terms while keeping the relationship intact.
• Strong Excel skills (pivot tables, lookups, large data sets) and hands-on ERP experience.
• Accurate under deadline pressure, with a track record of clean reconciliations and reliable close support.
• Clear, professional written and verbal communication with customers and internal partners.

Preferred

• Experience in manufacturing, consumer products, or a dealer/distributor sales model.
• Familiarity with the firearms or outdoor industry, including FFL/SOT dealer channels and the compliance realities of suppressor transfers.
• Experience supporting both B2B and direct-to-consumer receivables.
• Exposure to rebate, incentive, or co-op program accounting.
• Experience documenting procedures or training others on AR processes.

What Success Looks Like

In this role, the person who thrives will:

• Take ownership of the receivables number rather than waiting for direction on it.
• Be comfortable having a direct conversation with a past-due customer and a diplomatic one with a salesperson who wants an order released.
• Ask why a process exists before changing it, and then actually change it when the answer is weak.
• Escalate early on real problems and handle routine ones without escalating at all.

First 90 Days

• Days 1-30: Learn the customer base, ERP workflow, and close calendar. Take over daily cash application and invoicing.
• Days 31-60: Own the aging and collections cadence. Complete a full month-end AR close with support.
• Days 61-90: Own AR close independently. Deliver a documented view of credit exposure and at least one recommended process improvement.

Work Environment and Physical Requirements

• On-site position in a professional office environment; standard business hours with additional hours during month-end close.
• Extended periods of computer and telephone work.
• Must be legally eligible to work in the United States and able to pass a background check consistent with our industry and customer requirements.