AR + Collections Specialist
OCM Partners
AR Collections Analyst (Contract / Contract-to-Hire)
Location : Hybrid (2-3 days onsite)
A growing organization is seeking an experienced AR Collections Analys t to support its accounts receivable operations. This role will focus primarily on collections activities, customer account management, payment follow-up, and issue resolution. The ideal candidate is proactive, organized, and comfortable managing a high-volume portfolio of customer accounts
Responsibilities
- Manage collections efforts across a portfolio of customer accounts to drive timely payment of outstanding invoices
- Monitor aging reports and proactively follow up on past-due balances
- Research and resolve payment discrepancies, billing disputes, and collection-related issues
- Partner with internal teams and customer contacts to remove barriers to payment and improve collection outcomes
- Support cash application and account reconciliation activities as needed
- Maintain accurate customer account records and collection notes
- Escalate high-risk accounts and collection concerns when appropriate
- Assist with process improvements that enhance collections efficiency and reduce DSO
.Qualifications
- 5+ years of business-to-business collections experience
- Strong understanding of accounts receivable and collection best practices
- Experience managing a large volume of customer accounts
- Excellent communication and relationship management skills
- Ability to independently prioritize workload and follow through on outstanding issues
- Detail-oriented with strong problem-solving abilities
- Experience working with ERP systems and customer payment portals preferred
- Comfortable operating in a fast-paced, evolving environment
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