Identity & Access Management Specialist II

Overall Purpose The Identity and Access Management (IAM) Analyst 2’s primary focus is to manage identity and access to all P3 Information Services applications and systems, including account provisioning, deprovisioning and access change requests. The position functions as a subject matter expert to resolve user and security related access and compliance issues related to identity. In addition to day-to-day access management duties, the IAM Analyst 2 works closely with the IT‑GRC team to ensure user access review processes are optimized and accurate. This position assists the Information Security team with day-to-day management and administration of access controls, implementing security for P3 applications and systems, and monitors and troubleshoots access governance processes to ensure effectiveness and alignment with requirements and regulations. Essential Functions Provides provisioning, deprovisioning, and account management services across multiple platforms. Executes and supports access and governance processes and reviews. Works with the IT GRC Team to facilitate User Access Reviews (UARs). Ensures SOX and HITRUST compliance regarding access management. Assists end users with access issues, request submissions and other identity and data access security issues. Works with the Information Security officer and team to address security issues, audit requests, and information gathering for incidents and investigations as it relates to account management and access. Participates in monthly and quarterly access reviews across multiple systems and applications. Key contributor in developing role-based access control (RBAC) management and processes. Becomes familiar with all applications within IAM scope, specifically with admin functions. Provides training to customers as needed. Creates and maintains procedures related to identity and access management. Provides on-site guidance and instructions to other IS teams. Provides IAM key metrics and reporting. Works with IT‑GRC team to ensure optimization and accuracy of user access reviews. Serves as liaison between IS and business areas with regard to access. Documents and reports on system access changes to managers/supervisors. Maintains confidentiality regarding information processed, stored or accessed by the system. Works with security and implementation departments to ensure system compliance with all organizational standards and audits. Knowledge, Skills, and Abilities Knowledge of IAM workflows. Knowledge of role‑based access control (RBAC). Knowledge of UAR processes. Knowledge of ITIL framework. Knowledge of core Microsoft business applications: Word, Excel, Outlook, etc. Strong analytical and problem‑solving skills. Ability to provide product documentation and training. Ability to identify and troubleshoot potential issues and participate in their resolution with highest customer satisfaction. Ability to work a flexible schedule to meet the needs of the group growth and expansion. Works independently as well as in a group setting. Ability to multi‑task. Experience Required Minimum 5 years of IS related support. 3 years of experience with account management processes. 3 years of experience managing account access in AD and other applications. Strong verbal and written communication skills. Desired Experience and knowledge of ITIL framework. Experience executing UARs and other compliance controls. IS support and account management experience in a healthcare setting. Education Bachelor’s or advanced degree in healthcare, computer science, or business, or equivalent work experience. Work Location & Schedule This role offers a hybrid work arrangement. Candidates are expected to work in office three days per week. Pay Range $65,000-70,000 depending on experience. #J-18808-Ljbffr Sky Mavis