Field Service Technician

Job Description

Job Description

Service Technician

Job Description

This hands-on On-Site Service Technician role supports semiconductor manufacturing facilities and other industrial customer environments in Malta, NY. The position combines troubleshooting, installation, commissioning, preventive maintenance, and technical support with field measurements and detailed project documentation. You will work directly with customers, solve technical problems, and support advanced industrial heating and process systems while collaborating with engineering and project teams. The role offers strong technical growth potential, high autonomy, and primarily local work with less than 10% travel.

Responsibilities

• Perform on-site troubleshooting, diagnosis, and repair of industrial heating and process systems in semiconductor manufacturing and other industrial environments.
• Install, commission, and start up equipment, ensuring proper configuration, calibration, and performance according to specifications and schematics.
• Conduct preventive maintenance on systems and components to maximize reliability, uptime, and safety.
• Read and interpret electrical schematics, blueprints, and technical documentation to support installation, troubleshooting, and repair activities.
• Use hand tools and test equipment to perform field measurements, adjustments, and repairs on electrical heating systems, temperature controllers, and related process equipment.
• Provide customer-facing technical support, clearly communicate findings and recommendations, and build strong working relationships with on-site personnel.
• Create and maintain accurate technical drawings, field sketches, service reports, and project documentation following company and customer standards.
• Collaborate with engineering and project teams to relay field observations, support system improvements, and assist with implementation of technical solutions.
• Adhere to strict safety protocols and cleanroom procedures, including proper use of PPE and compliance with facility-specific requirements.
• Continuously learn and adopt new technologies, software tools, and industry-specific applications relevant to semiconductor manufacturing and industrial process systems.

Essential Skills

• Ability to troubleshoot electrical and mechanical issues on industrial heating and process systems.
• Proficiency in reading and interpreting schematics, blueprints, and technical drawings.
• Skilled in the safe use of hand tools and basic test equipment for installation, maintenance, and repair work.
• Strong understanding of electrical concepts, including low-voltage controls, electrical panels, and single-phase electrical systems.
• Effective verbal and written communication skills for customer interaction and documentation.
• Capability to work independently in the field while managing time and tasks with a high degree of autonomy.
• High school diploma.
• Two or more years of field service, maintenance, installation, or related technical experience preferred.
• Experience in semiconductor manufacturing environments is highly desirable.
• Background in manufacturing, industrial maintenance, construction trades, agriculture, or other hands-on technical environments preferred.

Additional Skills & Qualifications

• Associate degree in a science, engineering, construction, or related technical field preferred.
• Experience with electrical heating systems, temperature controllers, or process heating equipment is a plus.
• Familiarity with low-voltage controls, electrical panels, and single-phase electrical systems.
• Experience creating technical drawings, field sketches, or project documentation is beneficial.
• Willingness to learn and adapt to new technologies, software tools, and industry-specific applications.
• Comfort working in cleanroom and industrial environments and following detailed procedures.

Work Environment

This position is primarily based at a semiconductor manufacturing facility in Malta, NY, with less than 10% travel. Technicians work in a mix of cleanroom and industrial environments, following strict safety protocols and facility procedures. The role involves regular use of hand tools, test equipment, and interaction with advanced industrial heating and process systems. Personal protective equipment (PPE) and cleanroom attire are required as specified by the facility, and adherence to all safety and operational guidelines is essential. The environment offers close collaboration with engineering and project teams, direct customer interaction, and a technically challenging setting focused on advanced semiconductor manufacturing operations

This is a Permanent position based out of Malta, NY.

The pay range for this position is $75000.00 - $80000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Malta,NY.

This position is anticipated to close on Aug 31, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.