Account Director I - Public Sector

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world.

By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.

At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future.

The Role

This is a great career opportunity located in the Washington, DC metropolitan area. The person in this role will sell Lumen’s full suite of offerings to Federal Civilian Agencies. As an Account Director, you will set, and drive account strategies aimed at powering your client’s mission.
The ideal candidate will have a proven track record of achieving sales targets while leveraging the resources of extended account team members.

The Main Responsibilities

•Formulates account strategies to grow the business and the relationships within assigned Federal Civilian Agencies.
•Proactively hunts for net-new business within the existing account base, prioritizing dim or dark accounts by uncovering whitespace, building new stakeholder relationships, and creating opportunities where Lumen has limited or no current footprint.
•Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.
•Identifies addressable market, drives proposals, and negotiates to close new sales opportunities.
•Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services.
•Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
•Partners within the Lumen internal ecosystem, external partners, and the customer through a strategic and consultative sales approach to understand agencies mission needs, modernization goals and strategic priorities to deliver value-added solutions and excellent customer experience.
•Provides input to sales management about trends and changes taking place within the customer’s organization and makes recommendations about future courses of action necessary of the company towards improving its position with the customer.

What We Look For in a Candidate

• Experience: 5 years industry specific sales experience.
• Knowledge and understanding of the telecom and IT industry's competitive landscape.
• Experience with Salesforce.com preferred.
• Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.
• Requires at least 50% or more of time conducting sales activities outside of the office.
• Candidate must be a US Citizen with ability to obtain a security clearance.
• Must have a valid driver’s license have a clean driving record.
• Travel required.
• Experience with cabinet level agencies such as DHS (FEMA, ICE, CISA, OIG) and DOJ a plus.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$87,298 - $116,397 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$91,668 - $122,223 in these states: CO HI MI MN NC NH NV OR RI
$96,038 - $128,039 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:
Benefits
Bonus Structure

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Requisition #: 342157

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

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Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.