Veterinary Receptionist

Receptionist Position at Bethel Animal Hospital

You are invited to join the highly respected team at Bethel Animal Hospital, where our mission is focused entirely on providing outstanding small animal care. We are proud to be an AAHA Accredited practice, a distinction that reflects our unwavering commitment to upholding the highest standards of veterinary excellence across all medical protocols. We are looking for passionate teammates ready to contribute their best work in a collaborative environment focused on learning and compassion. This is your opportunity to redefine your career in Columbus, Ohio. We believe that when our teammates succeed, the practice succeeds. As part of a larger supportive network, we invest heavily in your professional growth and value the dedication of every individual. Whether you are aiming to become a credentialed technician, pursue leadership opportunities, or expand your clinical skills, our educational programs and career pathing support are designed to help you reach those goals. We foster a culture where collaborative learning is the norm, ensuring that every member of the team has the necessary resources to feel supported and confident every day. The quality of medicine we practice is paramount. As an AAHA accredited facility, you will be working within established protocols that ensure the best outcomes for our small animal patients. Our commitment to advanced care means that our veterinarians have consistent access to internal specialty consultations and continuing education funding, allowing you to continually refine your skills and pursue sophisticated treatment protocols. We provide the comprehensive equipment and dedicated support systems necessary for you to deliver forward-thinking veterinary care and focus entirely on complex medical cases. Bethel Animal Hospital is ideally situated in Columbus, Ohio—a city known for its dynamic economic growth and excellent quality of life. Columbus offers a diverse range of neighborhoods, world-class dining, robust arts and culture scenes, and extensive park systems that offer something for every lifestyle. Whether you enjoy Big Ten sports, exploring the vibrant Short North arts district, or utilizing the ease of a major metropolitan area that is easy to navigate, Columbus provides a balanced environment where you can truly settle and grow roots outside of the hospital.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.