Collision Parts Specialist | Base + Commission - Tonkin Parts Center

Collision Parts Specialist

Tonkin Parts Center - Portland, OR 97220

Overview

Salary Range $50,000.00 - $120,000.00 Base+Commission/year Position Type Full Time Category Parts - Warehouse

Description

Have you worked in a new car dealership for the last several years or worked in the collision industry as a parts specialist? Tonkin Parts Center is offering a rare opportunity for an experienced parts professional to join our teamno nights, no weekends, no walk-up customers, or technicians, just selling directly to professionals in the collision industry electronically or over the phone!

At Tonkin Parts Center, we specialize in providing OEM parts to collision repair shops across the Pacific Northwest. Our 150,000 sq ft warehouse stocks over $19 million in inventory from top manufacturers like Toyota, GM, Ford, Honda, Nissan, Subaru, and more.

We're seeking a motivated, customer-focused professional to manage inbound sales calls and electronic orders. You will process parts orders and build long-term relationships with our shop customers. You will be part of a team that values accuracy, urgency, and exceptional customer service.

Why Join Us?

• Competitive pay with room for growth
• Work in a professional office setting
• Work with a knowledgeable and supportive team.
• Modern facility with a huge inventory and strong supplier relationships
• Be part of a respected, long-established organization in the Pacific Northwest
• Have the opportunity to gain experience with new manufacturers.

Collision Parts Specialist Job Responsibilities

• Assist Wholesale Customers: Provide friendly, professional, and efficient service to wholesale clients, helping them obtain the required parts or accessories to repair the vehicles in their shops.
• Locate or order parts as needed, ensuring timely fulfillment of customer orders.
• Prepare and process invoices for parts to be delivered to customer base of over 4000 customers
• Collaborate with our experienced operations team to ensure timely delivery of orders.
• Use your skills to provide valuable ETA's to our customers
• Special Orders: Process special order parts requests and follow up on back-ordered items.
• Develop and maintain strong relationships with existing wholesale customers to foster loyalty and repeat business.
• Develop a deep understanding of automotive parts and their applications, staying updated with the latest industry trends and product developments.
• Provide technical assistance and guidance to customers in selecting the right parts, identifying upselling opportunities to increase revenue.

Collision Parts Specialist Compensation & Benefits

Pay: Up to a 6-month training wage of $4,200.00 to $5,000.00 (DOE) per month while you learn! Then you will move to a Base Salary + Commission pay plan that has an opportunity for double or more!

On top of all the fun, we offer:

• Monday Friday, specific hours depending on the route
• Day Shifts (Varied Schedule options)
• Free TriMet HopPasses
• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Qualifications

Collision Parts Specialist Qualifications

• Prior Experience: Experience in a new car dealership parts department, or collision center parts department.
• Customer Service Skills: Strong verbal and written communication abilities to assist customers effectively.
• Organizational Skills: Ability to manage multiple tasks and maintain an organized workspace.
• Technical Proficiency: Familiarity with Microsoft Outlook, and any of the following ordering platforms; CCC, OPS Trax, OEC- Collision Link, and Parts Trader
• Attention to Detail: Accuracy in processing orders.
• Team Collaboration: Ability to work effectively as part of a team.
• Mentally Challenging: This job will challenge your skills and give you an opportunity to grow professionally!
• High School Diploma or Equivalent: Minimum educational requirement; further certifications are advantageous.
• Adaptability and Willingness to Learn

Corporate Hiring Requirements: Must be 18 years or older & have a clean driving record with a valid driver's license, able to pass a criminal background check.

If you're looking for a role that offers variety, flexibility, and a supportive team environment, we'd love to hear from you!