Appliance Repair Technician

Appliance Repair Technician (High-End / Sub-Zero Focus)

Founded in 2013, Vision Appliance Repair LLC is a family-owned and operated business proudly serving the Washington, DC area for the last 10 years. We are authorized servicers for several major brands and are now looking for an experienced professional to join our team. We are specifically seeking an Appliance Repair Technician with strong experience in high-end appliances, primarily Sub-Zero refrigerators and products.

Most work orders will be Sub-Zero related, so prior experience with luxury and built-in refrigeration is highly preferred. This is a commission-based position.

Position: Appliance Repair Technician (High-End / Sub-Zero Focus)

As an Appliance Repair Technician, you will be a key member of our team, responsible for the high-quality and efficient diagnosis, repair, and maintenance of Sub-Zero and other premium appliances. You will also help grow the business by identifying opportunities to recommend additional services when appropriate. You are expected to demonstrate professionalism, respect, and courtesy with all customers and coworkers. This position is a good fit if you:

• Are self-motivated and work well independently
• Have strong troubleshooting skills, especially with high-end appliances
• Can manage your time effectively to meet scheduled appointments and deadlines
• Communicate clearly and professionally with customers, dispatch, and management

Key Responsibilities

• Diagnose and repair Sub-Zero and other high-end home appliances in customers' homes
• Install appliances and related equipment when needed
• Verify proper operation after service and ensure high-quality workmanship
• Provide clear explanations of findings and repair options to customers
• Provide accurate cost estimates for repairs and collect payment/payment information for work performed
• Complete all required documentation: invoices, job notes, daily route sheets, and weekly reports
• Use company resources and materials efficiently
• Maintain a professional appearance and uphold our company standards on every job
• Perform other related duties as needed, which may include cross-training in related areas

Job Requirements

• High school diploma or equivalent
• Valid driver's license with a clean driving record
• Must be at least 18 years of age
• Proven experience repairing high-end appliances (Sub-Zero experience strongly preferred)
• Ability to navigate and use tablet-based technology for dispatching, invoicing, and documentation
• Ability to safely lift up to 50 pounds on a repetitive basis and up to 100 pounds occasionally without assistance
• Physically able to perform hands-on work, including standing, kneeling, bending, and working in tight spaces
• Flexible schedule (no weekends required)
• Strong customer service and communication skills

Physical Demands While performing the duties of this job, the technician may be required to:

• Stand, walk, and sit for extended periods
• Reach with hands and arms
• Climb, balance, stoop, kneel, crouch, or crawl
• Talk and hear in person and over the phone
• Occasionally lift and/or move up to 50 pounds (and occasionally up to 100 pounds)

Compensation

• Commission-based pay structure
• Earning potential based on productivity, quality of work, and number of completed jobs

We are actively interviewing for this position. If you have solid experience with Sub-Zero and other high-end appliances and are looking for a commission-based opportunity with a growing, family-run company, apply today and our hiring manager will follow up with you.

Compensation: $50,000.00 - $100,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Vision Appliance Repair is a locally owned and operated business. We have been proudly serving the DMV area for the past 13 years. Our service is growing fast, so we need talented people like you in Washington, DC, Northern Virginia, and Maryland to become part of our outstanding team. We're expanding our technician team across all cities in the DMV area and are actively seeking individuals with the right skills, experience, and a positive attitude. Whether you bring relevant expertise or are starting fresh, we are committed to finding a suitable position for you, leveraging our exceptional training programs if needed.

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.